What are the responsibilities and job description for the Service Planner & Scheduler position at Duininck?
For over 90 years, Duininck has been building strong communities through our relationships with customers, employees, subcontractors, and vendors. Our partnerships, grounded in deeply held core values that have endured for over three generations, help us build the projects that strengthen your communities.
At Duininck our employees enjoy:
- Opportunities to Learn, Grow & Advance
- A Culture that Supports Your Success
- A Family-Owned & Operated Business
- Building Strong Communities
As the Service Planner & Scheduler, you will serve as a liaison between internal customers and technicians to process Heavy Equipment and Fleet repair requests and ensure work is completed in a timely manner.
Essential Responsibilities:
- Responsible for managing the Preventative Maintenance Program which includes:
- Working with internal customers to determine repair needs, scheduling the repair, developing cost estimates, and relaying information on the repair.
- Entering repair details into the maintenance management system (CMMS), preparing repair instructions, logging parts, and including work orders or vendor quotes.
- Scheduling Technicians for each job, monitoring estimated repair time, and ensuring instructions include required safety procedures, PPE, and tools.
- Ensuring repairs are complete and required documentation is included with the work order.
- Serve as a liaison between internal customers who need repairs on their equipment and the technicians who provide repairs.
- Work closely with operations leaders and the equipment division to establish or adjust work orders to meet schedules.
- Coordinate third-party vendor repairs and secure estimates.
- Assist technicians and the parts department in procurement/kitting of parts and delivery status when applicable.
- Foster relationships with internal customers and vendors/suppliers.
Knowledge, Skills & Abilities:
- Experience in the Construction and/or Heavy Equipment Industry preferred.
- Proficiency with a CMMS or scheduling software system is ideal.
- Must be a strong team player, able to work effectively with a variety of people, skills and organizational levels.
- Self-starter with exceptional organizational skills, capable of managing multiple tasks and projects efficiently.
- Strong written and communication skills
- Effective interpersonal and communication skills.
- Required Microsoft Excel, Word and Outlook skills
- Duininck does not sponsor, renew, or extend immigration visas for this position
Work Environment & Physical Demands:
- Regularly required to stand, sit and move about work sites
- Ability to work with computer equipment and office equipment
- Ability to lift objects up to 30 lbs.
This year-round, full-time position comes with a strong benefits package including:
- Competitive pay range of $25 to $35 per hour, based on experience and background.
- Paid Time Off
- Strong Health Plans to choose from
- Dental & Vision plans, Company Paid Life insurance & Short-Term Disability
- 401K with company match, and more!
Duininck is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status or citizenship status. If you would like more information on your EEO rights under the law, please click here.
Salary : $25 - $35
