Commercial and Industrial Operations Manager I OR II

Responsibilities

System Knowledge and Performance

Operations Managers are responsible for understanding overall system designs, equipment used, sequence of operation, monitoring, oversight, delegation, and coordination with various internal and external organizations providing services to the system operations of the assigned projects. (This can include understanding of controls, protection systems, contractor and vendor oversight, contracts associated with assigned sites, EHS, QA / OC, diagnostics, communications, stakeholder engagement, regulatory, security, etc.).

Operations Managers coordinate and collaborate with contractors, vendors, and suppliers daily to manage preventive and corrective maintenance and operation of Duke Energy Services systems.

The Operations Manager shall use the Maintenance Management Tool (MMT) to track all maintenance activities including preventive and corrective. This includes scheduling, verifying completion with contractors and vendors, and recording completion timing of maintenance activities.

Establish and maintain communications among project stakeholders

Structure, lead, or assist in project related meetings to ensure open communication with key stakeholders including Duke Energy Services customers, management, coworkers, contractors, and vendors. Duties can include preparing verbal and written communications periodically. These communications may include but not limited to, ad hoc reports, project status, maintenance timing and procedures.

Manage project(s) including scope, schedule, cost, safety, site responsibility and system performance

Manage the life of projects post construction including contracting, schedule development, monitoring, cost control measures, procurement / contracting strategies, vendor selection, warranty management, invoice oversight, and integration processes as applicable.

Thorough review of invoices to ensure scope is completed and invoice amount is accurate for the scope performed. This can include site inspections and scope verification, follow up calls, and documentation of outstanding items. A proactive heads up to management is desired for complex or confusing scope activities and expected pricing.

Ensure invoice accounting is correct for the site and project as well as use of Activity code for the scope performed (MAINT vs RISK)

For typical and periodic scope and pricing, such as generator and switchgear preventive maintenance, ensure scope and pricing is correct per the contracts with the vendors, suppliers, and contractors for the period the scope was performed

Ensure Duke Safety Plan is used and followed for on-site Duke scope of services.

Safety Observation, including identifying and correcting unsafe site conditions, practices, behaviors and violations of safety rules. Reporting on safety observations through appropriate form processes.

Ensure SPCC Plans are up to date, accurate for the site and included equipment, physically and electronically located per the plan and with records and correctly utilized and followed per the plan’s implementation requirements for inspections and reporting.

Take a lead role in the creation, follow-up, completion, and distribution of Incident Reports for sites assigned in a timely manner.

Maintain and operate assigned projects according to provided design and construction with focus on system availability

Includes attention to system performance and condition through, remote monitoring, internal and external communication, budget, lessons learned, risk plan, quality plan, safety plan, environmental plan, security plan, data management plan, communications and reporting plan, and change management.

Basic / Required Qualifications

Operations Manager I

Associates degree AND two (2) years required minimum related work experience

In Lieu of Associates degree and two (2) years experience listed above, High School / GED degree AND five (5) years required minimum related work experience

Operations Manager II

Bachelors degree AND five (5) years required minimum related work experience

In lieu of Bachelors degree and five (5) years experience listed above, High School / GED degree AND nine (9) years required minimum related work experience

Desired Qualifications

Associates or Bachelors degree in a technical field with focus in diesel generators, electrical, and / or mechanical systems

2 years experience in a technical role with focus on diesel and / or natural gas-powered generators, electrical, and / or mechanical systems

4 years related experience

Certifications : Utility technical certifications, professional engineer, diesel mechanic, switchgear service technician, controls designer / technician

Additional Preferred Qualifications

Working knowledge of diesel and natural gas fired electric power generators and systems

Working knowledge of low and medium voltage switchgear

Mechanical and electrical aptitude

Working Knowledge of Decision Making, Critical Thinking, and Problem Solving

Project related work experience

Risk Management, Project Leadership, Proven Collaborative Team Member

Utility Experience, Construction Management knowledge

Working knowledge to proficiency in project related Scheduling / Cost Controls

RCA (Root Cause Analysis)

Working Conditions

Field Mobility Classification – Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.

Field work environment including office, field, and remote

Field work including driving to sites, performing inspections, and occasional equipment operation

Specific Qualifications

Valid Driver's License

Travel Requirements

25-50%

Relocation Assistance Provided (as applicable)

Represented / Union Position

Visa Sponsored Position

Posting Expiration Date

Wednesday, February 5, 2025

All job postings expire at 12 : 01 AM on the posting expiration date.