CASE Assistant Director, Fuqua School of Business

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

ASSISTANT DIRECTOR

CENTER FOR THE ADVANCEMENT OF SOCIAL ENTREPRENEURSHIP (CASE)

SUMMARY:

Established in 2002, the Center for the Advancement of Social Entrepreneurship (CASE) is a research and education center based at Duke University's Fuqua School of Business. CASE prepares leaders and organizations with the business tools needed to achieve lasting social change.  For more than 20 years, CASE, and its CASE Initiative on Impact Investing (CASE i3), has trained and supported thousands of students, organizations, funders, government agencies, and researchers to help define, connect theory and practice, and propel the ideas of social entrepreneurship and impact investing into the robust fields they are today. 

CASE carries out its work through a very dynamic, interdisciplinary team that leverages expertise, time and passion of faculty, staff, and students and manages a broad set of cross-sector partnerships at Duke, across the country, and around the world. This position will report directly to the Managing Director of CASE, in close partnership with CASE’s Executive Director. 

The Assistant Director, level 11, will serve as the primary face of CASE to student populations, reaching hundreds of MBA students each year to help them build their skills and passions for creating social change.  The Assistant Director will have primary responsibility for managing and executing CASE’s field-leading portfolio of programming for MBA students covering social entrepreneurship, impact investing, and corporate social impact.  This program portfolio currently includes student fellowships, experiential learning programs, workshops, scholarship programs, and guest speaker events.  The Assistant Director will also contribute at times to other non-student projects or initiatives at CASE, such as participating in our annual selection process for the F. M. Kirby Prize for Scaling Impact.

The right candidate will need to have the experience and maturity to work with a variety of constituencies – from commanding the respect of MBA student audiences to effectively advise their programming and offer individual mentoring, to partnering effectively with university staff and faculty, to organizing C-suite leaders from impact organizations as guest speakers, to reporting on CASE’s work to VIP Board members.

The Assistant Director will be required to develop and follow complex project workplans, collaborate across multiple departments, manage multiple and often competing priorities, complete assigned projects effectively and independently, set and manage project budgets, and propose strategic decisions and ensure quality and rigor of implementation of important Fuqua programming and contribute in a variety of ways to achieving CASE’s mission.

RESPONSIBILITIES:

Manage CASE Student Program Portfolio (60%)

The Assistant Director is primarily responsible for developing the strategy for and managing the execution of CASE’s portfolio of social impact programming for MBA students, including experiential courses, fellowship programs, workshops, and social events that help students build the competencies, community, and connections to excel in social impact and impact investing.

• Design the strategy for MBA student programs that build the skills, competencies, and passions for creating social change, and execute on that strategy by managing a full portfolio of programs through multi-stakeholder coordination.
• Collaborate with other CASE staff to organize logistics for all student events, including developing project management plans and timelines, managing invitations & RSVPs, tracking and managing to budget (both expenses and revenues), and ensuring space and catering needs are met.
• Lead program management for the annual Starting Line for Social Impact and Sustainability, a kick-off workshop and community-building event attended by ~75 first year MBA students each year.
• Manage the CASE and CASE i3 Fellowships in collaboration with CASE Faculty Director and Executive Director.  Manage the application processes for these selective fellowship programs, coordinate content development, execute programming, advise student leaders, and oversee budget.
• Work with CASE faculty and staff to execute and improve on for-credit experiential learning courses for MBA students, including:
  • CASE i3 Consulting Practicum, including soliciting excellent client projects annually, managing all aspects of client interactions, overseeing the selection of consulting teams, designing and improving course workshops and training, coordinating guest speakers, advising teams, and troubleshooting any issues that arise during the consulting engagements.
  • Fuqua Sustainable Impact Student Investment Fund, including overseeing and advising Student Fund Managers, designing and improving course workshops and training, coordinating guest speakers, advising team, and troubleshooting any issues that arise.
  • Kirby Impact Lab, including supporting workshops for students serving on the selection committee for the F. M. Kirby Prize for Scaling Impact, managing the Canvas course management site with session documents and assignments, and helping ensure students meet course expectations.
• Manage the Rising Impact Leaders workshop series, including advertising the application process, ensuring students are set up to meet the expectations of the program, researching workshop topics and guest speakers, contributing to workshop materials, and leading reflection activities.
• Manage the CASE Launch Pad Award, an annual award for a student working on a social impact start-up idea.  Coordinate and advertise application process, advise on selection, manage award disbursement, and coordinate advising sessions.
• Hold regular office hours to advise MBA students on their processes for reaching their goals during their time at Fuqua and beyond.
• Manage the monitoring, evaluation and continuous improvement of student programming by deploying annual evaluations of all student programs, analyzing the results of those evaluations, and taking responsibility for implementing improvements.

Collaborate on Shared Fuqua Programming (25%)

The Assistant Director will collaborate with other departments and student groups to advise and improve shared programming and influence Fuqua’s reputation for social impact programming.  They will help attract and yield excellent students interested in social and environmental impact to Fuqua’s degree programs.

• Serve as primary advisor and point of contact for Fuqua’s Net Impact Club – one of Fuqua’s largest clubs with approximately 400 Daytime MBA student members per year.  Advise the student leadership team on events and programming including their annual Sustainable Business and Social Impact conference which attracts hundreds of attendees, strategy, and stakeholder relationship management including cross-departmental collaboration at Fuqua and Duke. 
• Serve as liaison for Fuqua Admissions to recruit and yield prospective MBA students:
  • Liaise with the Fuqua School of Business Admissions Team to coordinate the annual process to yield Fuqua Impact Scholars, a merit scholarship that is awarded to select incoming Daytime MBA students who have shown an interest in using their business skills in pursuit of social impact. Serve as primary CASE point of contact with Scholarship applicants awardees. Work with the Admissions team to organize programming for Scholarship students.
  • Manage all prospective MBA student communication and outreach for students interested in social impact, in alignment with the Daytime MBA Admissions team's goals. In the past this has included presenting to students at weekend in-person events, managing prospective email and phone inquiries, and hosting in-person and virtual office hours for admitted students.
• Collaborate with the Office of Student Life on Fuqua on Board, an annual program for students to serve as board observers on local nonprofits.  In the past this has included interviewing and selecting students for the program and advising on workshop trainings.  
• Collaborate with the Fuqua Career Management Center to execute the Summer Internship Fund, a matching stipend for students doing internships for impact and start-up organizations.  In the past this has included contributing to marketing and application processes, manage funds disbursement, student communications, and policy changes.

Contribute to CASE Strategy and Initiatives (15%)

As part of a small but mighty team, where all team members wear multiple hats, the Program Coordinator will contribute to developing CASE’s strategy for student programming and other strategic initiatives.

• Contribute to the development and evaluation of new opportunities, particularly related to student programming.  This could include researching competitive programs, designing proposals, and scenario planning to ensure that CASE student programs continue to lead the field and meet the needs of our evolving student body.
• Participate in the annual selection process for the F. M. Kirby Prize for Scaling Impact, reviewing applications, applying evaluation criteria, contributing to selection decisions, and interviewing finalists.
• Liaise with C-suite global leaders on the CASE Advisory Council and CASE i3 Advisory Council, particularly to contribute to student programs, e.g., through speaking engagements.
• Contribute to agreed-on operational systems for the CASE team, including using Salesforce for communications and data management, Microsoft Teams for task management and team communication, and other systems that may be adopted or improved over time.

SKILLS AND QUALIFICATIONS

• Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program and at least 5 years of project management, business, or educational administration experience, with significant background in managing complex projects, or 3 years of relevant experience combined with an MBA or other advanced degree.
• Ability to independently prioritize and manage multiple projects simultaneously, meet deadlines, communicate progress with critical stakeholders, and work collaboratively on a rigorous team with constantly shifting priorities.
• Utmost professionalism and ability to interact effectively with a range of constituents, including undergraduate and graduate students, government officials, executive level business leaders, nonprofit executives, donors, faculty, and staff at all levels.
• Ability to “manage up” effectively to prepare the management team to contribute effectively to programs, to keep the management team informed, and to provide evidence that programs are being run at the high quality expected.
• Ability to thrive in a fast-paced environment with a constant feedback loop and high standards and that embraces ongoing learning and refinement.
• Strong presentation skills, both in preparing high-quality materials and in speaking with confidence and clarity to audiences of students, guests, staff, and faculty.
• Superior written and verbal communication skills and outstanding attention to detail.  
• Demonstrated understanding of social impact and interest in CASE’s mission.
• Expertise in or willingness/capacity to learn various software applications and web-based tools such as Word, PowerPoint, Excel, Adobe Creative Suite, Salesforce, MailChimp, and Canvas.  
• Willingness to work flexible hours in support of events and program delivery.  Some student programs will take place outside of traditional work hours.

The above statements describe the general nature and level of work being performed by the individual assigned to this classification.  This is not an exhaustive list of all responsibilities and duties required of personnel so classified.

The department requests that you include a brief cover letter in your online application. 

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