DukeLIFE Senior Program Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary:

The DukeLIFE (Lower Income, First-Generation Engagement) office is a unit in the Intellectual Community division of the Office of Undergraduate Education (OUE). The mission of DukeLIFE is to enhance the academic experiences of undergraduates who are lower-income and first-generation college students (1G/LI students). Its programming and initiatives provide students holistic support to promote their full participation in the university’s intellectual communities. The office also fosters socioeconomic inclusion at Duke by coordinating resources and support strategies with campus partners to meet the needs of the 1G/LI undergraduate community.

DukeLIFE is committed to creating an accessible, supportive environment and educational experiences that recognize diversity and cultural competence as integral to academic and organizational excellence. Candidates who can contribute to that goal are encouraged to apply and identify their strengths in this area.

Job Summary: As a member of the DukeLIFE team, the person hired for this position will report to the assistant director of DukeLIFE. They will be responsible for developing support strategies to help 1G/LI students excel academically, strengthen their connections to faculty, and take full advantage of Duke’s curricular and co-curricular opportunities. The staff member will lead the planning for the office’s major programs and initiatives, such as the LIFE Peer Mentor program, Family Weekend Brunch, and Cording Ceremony, and contribute community-building programming to the ASCEND and Rubenstein Fellows cohorts.

Work Performed:

Program Implementation and Assessment (40%)

• Employ best practices, scholarly literature, and data-driven approaches in the design of support strategies for 1G/LI students
• Design, plan, and implement the LIFE Peer Mentors, a major university strategy for 1G/LI student support
• Establish collaborations with external and campus partners to provide community-building experiences relevant to the needs of the LIFE Peer Mentors cohort
• Independently execute the DukeLIFE signature programs, including Family Weekend events and commencement activities
• Manage the DukeLIFE Loaner Laptop program, a collaboration with OIT that serves students across all 4-years at Duke
• Write year-end reports on programming initiatives and contribute the stewardship reports based on assessment data and student feedback

Logistics and Planning (30%)

• Plan community building and leadership development programming for various DukeLIFE student communities, including the peer mentors & mentees, ASCEND cohort, Rubenstein fellows, and student organizations
• Co-coordinate office’s programming schedule
• Manage and support the upkeep of the DukeLIFE Study Space in Perkins Library

Student Development (20%)

• Design and facilitate training and resources that effectively prepare the LIFE Peer Mentors for their roles
• Respond to insight flags and coordinate support for LIFE peer mentors that improve mentees' academic performance and campus navigation
• Provide individual support to 1G/LI undergrads to help them meet their goals at Duke
• Assist with hiring and training student workers. Supervise them in the coordination of the office’s programs.

Stakeholder Relations and Campus Partnerships (10%)

• Maintain relationships and share information with units in OUE and the Division of Student Affairs as needed
• Serve on committees to advance the work of the office and OUE

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Employees may be directed to perform tasks other than those specifically presented in this description.

Required Qualifications

Education:

Work requires knowledge of academic program planning, development, and implementation generally acquired through completing a bachelor’s degree program.

Experience:

Work requires three years of experience in program administration or involving academic, instructional, or counseling activities to acquire the skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Preferred Qualifications

• Diversity, Equity, and Inclusion are core values of OUE. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants with a demonstrated commitment to the issue of diversity in higher education are particularly encouraged to apply
• Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes
• Experience working directly with and elevating ideas from people from diverse racial, ethnic, and socioeconomic backgrounds
• Ability to serve as an advocate for individuals of all programs
• Expertise in academic support strategies for first-generation and lower-income college students
• Ability to work with a high degree of autonomy and adjudicate matters independently

• Proficiency in all aspects of program design, implementation, and management
• Strong organizational, time management, and project management skills, with the ability to manage and support multiple projects at different stages with an emphasis on accuracy and meeting deadlines
• Creative problem solving
• Candidates with native Spanish language proficiency are highly encouraged to apply
• Some evening work and occasional weekend work are required

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $ 48,000.00 to USD $76,400.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at https://hr.duke.edu/benefits/

Job Code: 00002901 PROGRAM COORD, SENIOR
Job Level: 11

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Ourcollective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at DukeUniversity and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Salary : $48,000 - $76,400