Director, Field Operations- Value Based Care

The Director, Field Operations is responsible for promoting initiatives that drive value-based care success.  The Director, Field Operations will partner directly with physicians and clinic staff to achieve value-based care goals.

Benefits: 

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
• $5,250 Tuition Reimbursement per year. 
• 40 hours paid volunteer time off. 
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 
• 401(k) Match
• Profit-sharing program 

MAJOR RESPONSIBILITIES

• Partner with physicians and office staff to enable success across Value-Based care programs
• Implement programs that enhance patient outcomes and reduce costs
• Partner with VBC and FFS operational teams to address physician/clinic requests and challenges
• Foster a culture of adaptability, innovation, and continuous improvement
• Guide and support teams as they adopt new tools and processes
• Follow through execution, and monitoring of projects and programs
• Ensure adherence to timelines, budgets, and quality standards
• Implement project management best practices to maximize efficiency and effectiveness
• Offer assistance to physicians and staff on how to deploy value-based care tools and engage with the care management team
• Implement programs to build the capabilities of teams involved in transformation initiatives
• Work with VBC team on developing new solutions; help deploy solutions in clinics
• Educate and provide resources to support staff in adapting to new processes and workflows
• Review metrics with physicians and staff, identifying and discussing opportunities to improve
• Collaborate with analytics teams to share key performance indicators and success metrics with physicians and clinic staff

Qualifications:

• Bachelor’s degree required

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  MBA or Master’s degree preferred

• 5 plus years of relevant experience
• Proven track record of delivering operational results in a matrixed environment
• Experience working directly with physicians and clinical staff
• Proven experience in executing and implementing initiatives in a healthcare or value-based care setting
• Strong project management skills with a demonstrated ability to drive projects to successful completion
• Excellent communication and interpersonal skills with ability to influence and inspire others
• Knowledge of value-based care principles, healthcare operations, regulatory requirements
• Project management expertise and ability to foster collaboration across diverse teams
• Advanced Microsoft office suite skills