What are the responsibilities and job description for the Customer Service Representative position at Dunkin'?
Company Overview
">Cafua Management Company is a leading Dunkin' Donuts franchise with over 200 locations across six states. We are committed to delivering exceptional guest service and providing a positive work environment for our team members.
">Job Summary
">We are seeking highly motivated and enthusiastic individuals to join our crew as Customer Service Representatives. As a key member of our team, you will be responsible for preparing products according to Dunkin' Brands operational and quality standards, serving guests with enthusiasm, and ensuring a clean and fast-paced environment.
">Key Responsibilities
">- Work well with others respectfully and interact positively in a team environment
- Provide great guest service and resolve issues on the spot
- Follow safety, food safety, and sanitation guidelines
- Maintain a clean and neat work environment
- Weekends and holidays required
Skills and Qualifications
">To succeed in this role, you will need to possess excellent communication skills, basic computer skills, and the ability to lift a minimum of 50 pounds. You should also be fluent in English and able to operate restaurant equipment.
">Benefits
">As a valued member of our team, you will enjoy a competitive hourly rate and opportunities for career advancement within the company.