Demo

Customer Service Representative

Dunkin'
Ilion, NY Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

Company Overview

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Cafua Management Company is a leading Dunkin' Donuts franchise with over 200 locations across six states. We are committed to delivering exceptional guest service and providing a positive work environment for our team members.

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Job Summary

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We are seeking highly motivated and enthusiastic individuals to join our crew as Customer Service Representatives. As a key member of our team, you will be responsible for preparing products according to Dunkin' Brands operational and quality standards, serving guests with enthusiasm, and ensuring a clean and fast-paced environment.

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Key Responsibilities

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  • Work well with others respectfully and interact positively in a team environment
  • Provide great guest service and resolve issues on the spot
  • Follow safety, food safety, and sanitation guidelines
  • Maintain a clean and neat work environment
  • Weekends and holidays required

Skills and Qualifications

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To succeed in this role, you will need to possess excellent communication skills, basic computer skills, and the ability to lift a minimum of 50 pounds. You should also be fluent in English and able to operate restaurant equipment.

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Benefits

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As a valued member of our team, you will enjoy a competitive hourly rate and opportunities for career advancement within the company.

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