Crisis Services Counselor - Crisis Residential

We are excited to offer the opportunity to join our team within Crisis Services. Crisis Services is located in the Linda A. Kurzawa Community Center in Wheaton, IL and provides 24/7 crisis mental health services to county residents who may be experiencing a mental health crisis or are in need of additional support for symptoms of mental illness. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need. Click Crisis Services to learn more about our program.  

This full-time Crisis Counselor works in our Respite area, the hours are 1:00 PM until 11:00 PM Wednesday through Saturday. Shift differentials may apply.  

Can you say benefits?  This Full-Time position offers a full, DuPage County, benefit package which includes 12 paid holidays, 3 weeks of paid vacation per year and paid sick time.  This is also a pension eligible position.  We also offer tuition reimbursement and supervision to assist you in obtaining your Master's degree and clinical licensure.

• Manages tasks related to crisis residential milieu, including but not limited to client needs, hourly client counts, medication observations.
• Completes client assessments, treatment plans, and other required documentation.
• Provides individual and group interventions with a focus on skill building, education, problem-solving and symptom stabilization.
• Provides crisis intervention services to clients via phone or in-person.
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• Maintains accurate and compliant documentation and clinical records.
• Participates in team meetings and clinical staffing to ensure appropriate levels of service delivery.
• Meets established productivity standards.
• Acts as a liaison between healthcare resources and clients and assists with linkage to community resources.
• Assists in providing coordination and outreach post mobile crisis response events:
  • Facilitation of inpatient placement
  • Linkage to outpatient services

Completion of a Bachelor’s Degree in Psychology, Social Work or related field, and one year of behavioral health experience; or an equivalent combination of training and experience

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.