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Crisis Services Supervisor - Crisis Residential

DuPage County Health Department
DuPage County Health Department Salary
Wheaton, IL Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 3/31/2025
Leadership opportunity at DuPage County Health Department!

Do you want to be part of the growth, expansion, and building out of the one the largest Community Based Mental Health Crisis Programs in Illinois?   If you enjoy being challenged, having variety in your workday, and being in a position to support and intervene with individuals in moments of crisis, we may just be the place for you!
 
 Crisis services is located on the DuPage County Campus in Wheaton, IL., We provide 24/7 crisis mental health services to County Residents who may be experiencing a psychiatric crisis, or are in need of additional support for symptoms of mental illness.  Crisis services staff work as a team to deliver quality care and quick response to residents in need.  Click Crisis Services to learn more about our program.  
 
 An individual in this Crisis Supervisor position will have primary responsibility for the Crisis Residential program operations, including  supervising the work of professional level staff providing behavioral health crisis interventions, supporting and overseeing Crisis Services operations, and providing training and coaching to crisis services staff. This full-time position is 40 hours per week, primarily scheduled Monday-Friday 8:00am-4:00pm.  Occasional adjustments to hours and flexibility as needed to meet the needs of the staff and program.  The role includes on-call responsibilities that rotate weekly among the team of Crisis Supervisors.
 
 Can you say benefits?  This Full-Time position offers a full, DuPage County, benefit package which includes 12 paid holidays3 weeks of paid vacation per year and paid sick time.  This is also a pension eligible position and offers eligibility for the Federal Student Loan Forgiveness Program.
  • Supervises the work of professional level staff, who are working providing services through the Crisis Residential Program.    
  • Management of staff and Crisis Residential program needs in order to effectively meet client and staff needs during urgent, unpredictable situations.
  • Provides training and coaching to staff working with in crisis services. 
  • Provides support and consultation to staff regarding unique or complex client situations.
  • Collaborates with other professionals to support integrated care for clients served through crisis programs.  
  • Serves as consultant to service providers in the community and ensures community knowledge and access to crisis services.
  • Monitors and analyzes program outcomes and implements quality control processes.
  • Understands and keeps up to date on billing and related financial changes that may impact service delivery.
  • Participates in emergency response activities as assigned
  • Reviews charts and documentation for accuracy and compliance
  • Works with a team of supervisors and assists in any necessary coverage to other Crisis services activities
Completion of a Master’s degree in Psychology, Social Work or a related field and five years of behavioral health experience which included at least three years of supervisory experience; or an equivalent combination of training and experience.
 
 This position requires current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist.

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

Salary : $60,600 - $70,000

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