What are the responsibilities and job description for the Crisis Services Supervisor - Mobile Crisis Response position at DuPage County Health Department?
The Leadership Team at Crisis Services is expanding!
Crisis services is located in the newest building on the DuPage County Campus in Wheaton, IL., We provide 24/7 crisis mental health services to County Residents who may be experiencing a mental health crisis or are in need of additional support for symptoms of mental illness. Crisis services staff work as a team to deliver quality care and quick response to residents in need. An individual in this Crisis Services Supervisor position will provide clinical and administrative supervision of our Mobile Crisis Response Team. The work includes supervision of professional level staff, training and coaching of crisis services staff, and managing substance use interventions provided within Crisis Services. The role includes on-call responsibilities that rotate weekly among the team of Crisis Supervisors. This full-time position works 40-hours per week: Monday-Friday 9:00am-5:00pm, with the ability to have flexibility to meet supervision needs of staff.
For more information on Crisis Services please visit https://www.dupagehealth.org/183/Crisis-Services, and for more information on the Crisis Recovery Center, please visit: https://www.dupagehealth.org/747/Crisis-System-Expansion
Can you say benefits? This Full-Time position offers a full, DuPage County, benefit package which includes 12 paid holidays, 3 weeks of paid vacation per year and paid sick time. This is also a pension eligible position and offers eligibility for the Federal Student Loan Forgiveness Program.
- Supervises the work of professional level staff working at Crisis Services, who provide crisis assessment, crisis intervention, substance use screening, assessment and interventions, and crisis follow-up services (integrated assessment and treatment planning, case management, therapy, linkage to care).
- Provides training and coaching to staff working with in crisis services.
- Provides support and consultation to staff regarding unique or complex client situations.
- Management of staff and program operations in order to effectively meet client and staff needs during urgent, unpredictable situations.
- Collaborates with other professionals to support integrated care for clients served through crisis programs.
- Serves as consultant to service providers in the community and ensures community knowledge and access to crisis services.
- Monitors and analyzes program outcomes and implements quality control processes.
- Understands and keeps up to date on billing and related financial changes that may impact service delivery.
- Participates in emergency response activities as assigned
- Reviews charts and documentation for accuracy and compliance
- Works with a team of supervisors and assists in any necessary coverage to other Crisis services activities
Completion of a Master’s degree in Psychology, Social Work or a related field and five years of behavioral health which included at least three years of supervisory experience; or an equivalent combination of training and experience.
This position requires current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist.
