What are the responsibilities and job description for the Technology Support Specialist I Paid Intern position at DuPage County ROE?
Position Type : Technology
Date Posted : 2 / 20 / 2025
Location : District 89 Schools
Date Available : ASAP
Closing Date : Once Filled
District :
Community Consolidated District 89
Position Summary :
The Technology Specialist Tier 1 Intern will be mentored and taught to support the goals of the district and technology department by maintaining systems, peripherals, applications, and network infrastructure. This position provides technology-related assistance to all staff as directed by the Technology Coordinator. This candidate will be mentored and taught how to install, maintain, operate, and repair technology equipment, including hardware and software at all district locations. This is a 12 month position and will work the entire year.
Essential Duties and Responsibilities : (Other duties may be assigned.)
- Makes decisions and demonstrates actions that support the mission, vision, goals and interests of the school district and of students.
- Communicates, collaborates, and cooperates with colleagues, supervisors, staff and guests.
- Maintains confidentiality of student and staff information. Utilizes confidential and personal information for professional purposes only in accordance with school district policy and regulations.
- Provides hardware and software support of all staff and students in the school district as directed by the Technology Coordinator.
- Assists staff with technology projects including classroom audio and video setups.
- Ensures efficient and timely responses to technology helpdesk tickets
- Assists the Technology Coordinator in planning for the delivery of services to staff and coordinating the use of technology for teaching and learning.
- Supports the use of instructional software in the school district.
- Maintains, operates, and distributes computer equipment and software as assigned.
- Responsible for setting up equipment for special programs and meetings as required. Flexible hours may be assigned.
- Assists in managing the school district's technology resources through equipment scheduling and inventory maintenance.
- Assists in maintaining the school district's telecommunications systems, website and Internet presence.
- Installs, monitors and updates software as needed.
- Performs maintenance tasks on high-use software. Adjusts network user rights and permissions when necessary.
- Assists in the operation of the school district's ticketing system.
- Completes work in established time frame seeks appropriate tasks when primary tasks are completed, or pace is slow. Consistently arrives at work on time and completes all tasks as directed.
- Informs the administrator immediately of the existence of any problems deemed to warrant prompt attention, advice, or intervention.
- Performs special assignments and other duties as determined by the administrator.
Qualifications - Experiences :
Preferred Knowledge :
Skills Required :
Physical Demands :
Application Procedure :
Staff members currently employed in CCSD 89 should provide a letter of interest in the position and a copy of your most recent resume will be considered a completed application. Internal candidates do not need to complete the on-line Application. For external candidates, applications are considered complete when all required materials are submitted including the following : 1) an on-line application for middle school teaching - science, 2) a letter of interest in the position, 3) unofficial copies of all college and / or university transcripts, 4) three (3) recent letters of recommendation from past or current employment related to this position and 5) a current resume. The school district uses an on-line application that is available at www.ccsd89.org. All required documents should be attached to your on-line application. Inquiries should be addressed to the Director of Technology.
Come join our staff where we offer a full benefit package including but not limited to : Board paid dental insurance for the employee, 90% Board paid BCBS health benefits for the employee, generous paid sick time and more.
