Junior Digital Marketing Specialist

We are seeking a motivated junior Digital Marketing Specialist to join our team! 

This role will focus on handling day-to-day client requests and managing SEO projects. You will work closely with a strategist, project manager, designer, and programmer, and will be a primary contact for clients. If you’re highly organized, detail-oriented, and excel at research, this role is for you.

• Manage SEO Accounts: Oversee client digital marketing projects, responding to client requests, researching keywords, monitoring industry changes, performing monthly reporting, alerting the team to issues, and ensuring that strategies are closely watched and implemented effectively. This will also include creating content on an ongoing basis. 
• Grow and sustain client relationships: Be the internal expert on each client you work with, conducting research to deeply familiarize yourself on their structure, goals, and needs. Be one of the faces of the company: identify and execute strategies to maintain and grow our client relationships
• Collaborate with Cross-Functional Teams: Work closely with strategists, designers, project managers, and developers to organize resources, manage budgets, and ensure timelines are met. Where needed, and alongside other members of the team, assist in wireframing and/or user testing, managing, and/or executing content production, sourcing imagery, and/or managing content entry and proofreading
• Deliver Client Success: Lead the team to exceed client goals, ensuring projects are delivered on time, on budget, and aligned with client objectives.
• Maintain Schedules and our Margins: Protect the company’s workflow, ensuring that projects run smoothly and are profitable.
• Project Management: Balance the big picture with important details, keeping projects on track and retainer relationships healthy.
• Continuous Improvement: Identify areas for process improvement and assist in evolving internal workflows to enhance efficiency and client satisfaction.
  

• Easy to work with: You are smart, strategic, realistic, logical, calm, results- and process-oriented. People like you and enjoy working with you.
• Client-focused: You are warm, open, transparent, and a good listener who’s not afraid to ask tough questions and share new ideas. You have a positive attitude, effective listening skills, empathy, assertiveness.
• Highly organized: You excel at keeping things on track, managing multiple priorities, and paying attention to detail.
• Phones don’t bother you: If you have a question or need to clearly articulate a question, issue, or problem, you have no problem with phone calls or client-facing meetings. 
• Tech-savvy: You have a natural interest in digital programs and technical applications, always ready to learn and adopt new tools.
• Strategic thinker: You can manage both client and team needs to find win-win solutions, especially when it comes to balancing scope, timeline, and budget.
• Problem Solver: You approach challenges calmly and methodically, always focused on delivering the best outcomes for clients and the team. You are patient, strategic, solution-focused, able to remain calm when problems arise
  

• 1 years in a full time, client-facing role in a web design or digital marketing agency.
• Familiarity with web design, development processes, and SEO strategies.
• Strong verbal and written communication skills.
• Bonus: Knowledge of WordPress, website UX best practices, SEMrush, Looker Studio, and Basecamp
• Ability to commute to our office in downtown Washington, DC.
  

• Knowledge of SEO tools and strategies.
• Proficiency in project management tools (Basecamp experience is a plus).
• Ready to pick up new software and digital tools quickly.