What are the responsibilities and job description for the Business Supply Chain SAP SME position at Dupont?
JOB DESCRIPTION
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont.
The Business Supply Chain SAP SME is the liaison between Business users and the IT Support team. The role requires an understanding of the businesses Supply Chain Strategies and Supply Chain Network and how SAP supports the end-to-end work process used to run the business. The Business Supply Chain SAP SME provides expert-level SAP knowledge and guidance (Finance, Sales, or Materials Management modules for example) to support implementation, configuration, maintenance, and troubleshooting of the system, acts as a key resource for project teams and end users, and analyzes business needs translating them into functional SAP solutions.
Your Key Responsibilities :
Deep functional expertise : Possessing in-depth understanding of a specific SAP modules, including its features, functionalities, to support business processes.
Requirements gathering : Collaborating with stakeholders to identify business needs and translate them into clear SAP requirements.
Implementation support : Actively participating in project implementation phases, providing technical guidance and training to users.
Troubleshooting and issue resolution : Diagnosing and resolving complex issues related to SAP functionality.
User training and documentation : Developing and delivering training materials for end users on SAP modules and functionalities.
Change management : Supporting the transition to new SAP processes and ensuring user adoption.
System maintenance and upgrades : Keeping abreast of SAP updates and assisting IT with necessary system maintenance testing.
Stakeholder management : Maintaining effective communication and collaboration with cross-functional teams, including IT, business users, and project managers.
Your Qualification Profile :
Bachelor’s Degree in Supply Chain, Business, Technology or a related field
Extensive experience in SAP (R / 3, S 4 Hana) including large project implementations and end user support
5 years of experience working in a similar role
Strong understanding of business processes within the relevant SAP module
Excellent analytical and problem-solving skills
Ability to communicate complex technical concepts to non-technical users
Proficiency in SAP configuration tools and functionalities
Project management skills to contribute to project timelines and deliverables
SAP Finance SME
SAP Sales and Distribution (SD) SME
SAP Materials Management (MM) SME
SAP Inventory Management (IM) SME
SAP Production Planning (PP) SME
SAP Supply Chain Manager (APO) SME
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