What are the responsibilities and job description for the Assistant Director, Enrollment Communications – Enrollment Management Group position at Duquesne University?
Assistant Director, Enrollment Communications – Enrollment Management Group Salary: Commensurate
with experience POSITION SUMMARY: Under the
primary direction of the Assistant Vice President for Marketing and
Communications for Enrollment Management, and in conjunction with the Director
of Enrollment Marketing and Communications, the Assistant Director, Enrollment
Communications will create, maintain and execute an annual communication and
content plan that incorporates multiple channels (10 ), track progress and
results; revise as necessary throughout cycle; ensure plan execution is on
time, on strategy, assure quality standards and meets goals. DUTIES AND
RESPONSIBILITIES: As part of the
EMG Marketing and Communications team, work closely with the AVP EM Marketing
and Communications and Director of Marketing and Communications to create and
maintain an annual communication and content plan that incorporates all internal
and external channels (10 ) Responsibilities
include: communication plan execution; ensure plan execution is on time and on
strategy, assure quality standards and meets goals. Develop and maintain
centralized communications calendar, integrating internal and vendor plans;
schedule and deliver curated content to 10 content channels for marketing communication
campaigns. Optimize content delivery strategies; tailor content to outlet
platform and audience. Communications
lead for Slate Deliver CRM, including coordinating email, SMS and print
messaging and timing with communications technology support colleagues;
maintain best practices and current knowledge of Slate Deliver and email
marketing. Serve
as a primary or secondary point of contact with internal and external partners;
build strong relationships with partners, stakeholders and marcom team;
collaborate with internal colleagues, particularly enrollment operations and
student services, Division of Marketing and Communications, and other
University departments. Facilitate print production coordination and interface for direct mail
projects. Maintain
library of assets, brand messaging and related deadline, CTA and other
recruitment communication messaging and proof points based on audience, cycle; update
annually, distribute Participates in professional
development and performs other duties and projects as assigned Participates in large admissions recruitment events - mandatory (i.e, DUQ Days,
etc.) Allocates
expenses in Chrome River for University procurement card Completes other
duties as assigned
Benefits: Generous benefits include paid time off including holidays and
vacation, retirement match, and tuition remission for employee and
dependents. Details at www.duq.edu/benefits
Location: Enrollment Management Group
Position Status: Full-time
Hours: Varied
Position Number: 420401/10-1052
FLSA Status: Exempt
Monitor analytics and effectiveness; develop workflow, process and campaign
reports. Distribute updates, develop reports and presentations. Assist with
communications development and proofreading when needed.
REQUIREMENTS: Minimum qualifications: Bachelor’s degree in communications,
multiplatform journalism, English, marketing, business, or liberal arts from an accredited
institution. Minimum one
year to two years of relevant professional work experience required. Note: Minimum one to two years of relevant communication experience, preferably
in digital content management; the logistics, organization, execution and coordination
of marcom projects can substitute for specific bachelor’s degree majors. Preferred qualifications: Experience in digital
content management preferred CRM
experience preferred Alternately, the successful candidate may possess any equivalent combination of
experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following: Experience using
content management and project management tools Extreme attention
to detail and accuracy Entrepreneurial
mindset to create new processes, refine and optimize Demonstrated planning, analytical and
organizational skills to accommodate multiple priorities with the ability to
prioritize work Strong cross-functional
team management and relationship building skills Proactive,
plan-ahead-thinking in long-term and short-term time frames Exceptional
leadership, customer service, interpersonal, and verbal and written
communication skills Strong technology
skills with proficiency in Microsoft Office Suite Ability to think
strategically and work in a diverse environment either independently or as part
of a team Ability to work
with diverse populations and sensitivity to the need of each individual to be
treated with dignity and respect as it relates to diversity in general and the
Mission of the University specifically Ability to work
additional hours and weekends during peak recruitment periods NCAA requirements and competency as
appropriate based on position responsibilities, upholds NCAA rules and
regulations Ability
to exceed recruitment goals, facilitate staff development opportunities,
exhibit teamwork, model analytical & critical thinking, engage in creative
problem solving and demonstrate high levels of time management and
organizational skills Commitment
to the University’s values of diversity, equity and inclusion, and recognition
of the importance of treating each individual with dignity and respect
consistent with the University’s Mission. Demonstrated experience with, and understanding of, the broad diversity
of the University community (students, faculty, staff and others) Ability to
establish and maintain effective working relationships with the University
Community Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community. APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values
equality of opportunity as an educational institution and as an employer. We
aspire to attract and sustain a diverse faculty and staff that reflects
contemporary society, serves our academic goals and enriches our campus
community. We particularly encourage applications from members of
underrepresented groups and support dual-career couples through our charter
membership in this
region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and
its Spiritan heritage by
visiting http://www.duq.edu/about/mission-and-identity/mission-statement.
Those invited to campus for an interview may be asked about ways in which they
see their talents contributing to the continued growth of our community and
furthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.
