Enrollment Systems Specialist – Enrollment Operations and Student Services, EMG

Salary: $21.00 per hour
Benefits: Generous benefits include paid time off including holidays and vacation, retirement match, and tuition remission for employee and dependents.  Details at www.duq.edu/benefits
Location: Enrollment Management Group (EMG)
Position Status: Full-time                                             
Hours: Varied
Position Number: 000409/30-428               
FLSA Status: Non-exempt

POSITION SUMMARY:

This position reports to the Enrollment Operations Manager in the Enrollment Operations and Student Services department and supports the administrative functions within Enrollment Management. This employee will be expected to perform a number of vital roles based on the graduate and undergraduate admission cycle. Tasks will include, but are not limited to, managing the application and admission credential process for graduate admissions, undergraduate admissions, and financial aid; mail receipt and sorting, scanning and indexing documents, and data-entry.  This individual is responsible for the performance of advanced assignments and special projects in support of the Enrollment Management Group. Administrative work requiring initiative and independent judgement. Maintenance of confidential information while ensuring the efficient operation of the office of Enrollment Management.

DUTIES AND RESPONSIBILITIES:

Enters inquiry and application data, scans and indexes confidential materials through the systems, ensuring the confidentiality and accuracy of all data entry information processed for graduate admissions. Coordinates the receipt and review of academic credentials for graduate and undergraduate admission applicants.

Assists with the optimization and administration of the enrollment systems, including, but not limited to Technolutions Slate and Ellucian Banner.

Liaison with Graduate Admissions for the Enrollment Operations and Student Services department. Researches and resolves graduate processing issues within Slate.

Provides assistance with inquiry and application data entry and related tasks for undergraduate admissions and financial aid.

Supports operational and processing effectiveness for the entire enrollment division (Undergraduate Admissions, Graduate Admissions, Financial Aid, Enrollment Marketing and Communications, Military and Veterans Services).

Helps manage and administer system requests on a daily basis for all aspects of enrollment management.

Participates in special admission events, such as DUQ days and Accepted Student Days.

Performs other related duties as assigned to support the functions of a dynamic, team-oriented environment.

REQUIREMENTS:

Minimum qualifications:

High School Diploma or equivalent.

Minimum 1 year of experience in admissions or student services at the college/university level or closely related environment dealing with the public.

Preferred qualifications:

Associate’s degree in business or related field.

1-3 years’ work related experience.

Knowledge of PC and Microsoft Office Software; familiarity with Slate and Banner preferred.

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Strong communication skills, both oral and written.

Attention to detail and accuracy while multitasking.

Strong organization skills.

Data entry, scanning and indexing.

Ability to make decisions in accordance with established policies.

Ability to be proactive, strategic and deadline-oriented in a complex organization.

Professional demeanor with the ability to deal with people in a courteous and tactful manner regardless of circumstances.

Ability to work overtime and some weekends during peak application receipt and processing periods.

Motivation to work harmoniously with a diverse group of highly qualified team members.
Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission.  Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).

We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit.  Duquesne University is Catholic in mission and ecumenical in spirit.  Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.