What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Durant Physical Therapy?
Medical Receptionist/front desk
We are seeking a friendly and organized medical receptionist to join our team at a dynamic physical therapy office and pilates studio. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing administrative tasks efficiently. Experience in a medical office setting is preferred but not required.
Responsibilities:
- Greet and check in patients with a warm and professional demeanor
- Schedule and confirm appointments, managing the clinic’s calendar
- Greet and assist pilates students with scheduling and selling packages
- Verify insurance information and process payments
- Maintain patient records and ensure confidentiality
- Answer phone calls and respond to inquiries promptly
- Assist with administrative and office tasks
- Support billing and collections with various weekly and monthly tasks
- Maintaining insurance authorizations
- Understand and assist with educating patients with insurance and pilates as needed
- Support team in the clinical and clerical environments
Job Types: Full-time, Part-time
Pay: $17.00 - $25.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Medical Billers & Coders: 1 year (Preferred)
- ICD-10: 1 year (Preferred)
Work Location: In person
Salary : $17 - $25