What are the responsibilities and job description for the Senior Sales Operations Manager position at Duravent Group?
Who We Are:
The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico and the United States. Duravent leads with best-in-class design and manufacturing capabilities, world-class distribution networks, and customer-first service and support. We ensure quality and drive safety through scientifically proven materials and unequaled engineering.
Duravent acquired Grand Rapids-based Hart & Cooley in 2021. A leader in the HVAC industry since 1901, the Hart & Cooley acquisition brings a legacy of quality and service, robust manufacturing and distribution capabilities, and a suite of trusted brands into the Duravent family.
As a combined company, Duravent is uniquely positioned as the next generation leader in interior climate technology industry. Our team of passionate professionals needs you! Come join us and help us build for the future!
This Role:
Our engaged sales organization is seeking a Senior Manager of Sales Operations. This will be a hybrid role out of our Grand Rapids, MI office (2-3 days/week in-office) reporting to our Vice President of Sales Operations.
What You Will Do:
The Senior Manager of Sales Operations will assist the overall sales organization in achieving sales targets through the effective day-to-day management of the daily sales processes/systems/staff as well as evaluation and implementation of effective sales operations strategies.
How You Will Do It:
- Provide direct personnel management to team of sales operations specialists
- Manage the day-to-day sales process, including promotions, customer programs, and special pricing adjustments
- Work with the VP of Sales Operations and channel leaders to design and implement pricing strategies which improve profitability and increase sales effectiveness.
- Design and implement initiatives to improve operational efficiency of the sales operations team.
- Track and analyze key performance metrics such as changes in pipeline activity, win/loss data, sales and order trends to inform and optimize the sales strategy.
- Provide operations support to sales teams, helping them overcome obstacles
What We’re Looking For:
- Bachelor’s degree in business management, accounting, or finance. (strongly preferred)
- 3-5 years of experience in Channel or Sales Operations Management (required)
- Working knowledge of Microsoft Office Suite (required), advanced level experience with MS Excel functions (required)
What We Offer:
- Competitive salary
- 401(k) with 4% match
- 13 Paid Holidays
- Paid Vacation
- Paid Personal Time Off
- Medical, Dental, and Vision Insurance
- Long Term Disability Insurance
- Short Term Disability Insurance (variable per state)
- Life Insurance
- Flexible Spending Accounts
- Employee Assistance Plan
EEOC Statement:
Duravent is an equal opportunity employer committed to making employment decisions solely on valid job requirements. We provide employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity/expression, age, disability or veteran status.
