What are the responsibilities and job description for the Dispatcher Bookkeeper position at Durfee Plumbing & Heating LLC?
Benefits : 401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Benefits / Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct response units to appropriate location
Monitor status of the response team
Qualifications
High school diploma / GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
