INCOME MAINTENANCE CASEWORKER SUPERVISOR - 40001645

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

Department

Social Services (DSS)

Date Posted

February 9, 2025

Closing Date

February 21, 2025

Salary Min

$58,135

Salary Max

$98,759 (Hiring Range $58,135 - $70,000)

Position Number

40001645

Job Type

Full-Time (Exempt)

Responsible for the day-to-day supervision of teams that take applications, complete recertifications and/or changes for Family Medicaid programs. Assigns work to eligibility specialists and reviews eligibility documents to ensure all pertinent information is gathered and recorded. Coordinates the flow of eligibility work within the unit and other departments. Coordinates staff development functions for employees of the unit; manage reports to assure the timeliness and accuracy of work; trains and orients new employees. Plans and reorganizes the functions of the eligibility program. Confers and consults with departmental staff concerning methods and procedures for implementing eligibility services. Evaluates the work and performance of employees. Screen, interviews, and recommends selectin of prospective employees. Performs other duties relative to work described.

Knowledge Skills And Abilities

• Considerable knowledge of public assistance policies and eligibility requirements for Medicaid.
• Considerable knowledge of needs and problems of disadvantaged persons.
• Ability to instruct, direct and supervise employees performing the eligibility duties, and maintain satisfactory working relationships with applicants, and other contacted within the course of work.
• Ability to represent the eligibility program in departmental meetings and community conferences.
• Ability to communicate effectively orally and in written form.
  
  

Requirements

Four year degree with 3 years eligibility work or administrative experience in Social Services OR high school graduate and six years of experience determining eligibility in a Social Services program, including at least one year in a supervisory capacity.

Preferred Requirements

Experience in multiple public assistance programs

Experience in NC FAST

Bilingual skills (English and Spanish)

Durham County Government is an Equal Opportunity Employer