What are the responsibilities and job description for the WIC MIS/EBT Business Analyst position at Dutech?
These positions will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
8
Required
Troubleshoots system problems for WIC clinic staff and participants related to the participant portal, MIS and EBT systems.
8
Required
Develop training curricula and conduct formal training sessions covering assigned systems modules in nutrition education, clinic services and or infant feeding related to the MIS system.
8
Required
Consults on the analysis of issues around the MIS and EBT systems and helps implement solutions.
8
Required
Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.
8
Required
Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.
8
Required
Design, develop, coordinate and conducts test cases for User Acceptance Testing (UAT) that impacts the WIC MIS.
8
Required
Reviews release notes and communication related material about for EBT benefit issuance, client portal and other enhancements. Provides feedback prior to implementation in production.
8
Required
Proactively identifies potential project risks and provides strategies for mitigation to the business leads.
8
Required
Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners for the transition to EBT benefit issuance.
8
Required
Track progress to ensure project deliverables are completed on time.
8
Required
Develop and complete test plans to validate solutions.
8
Required
Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.
8
Required
Provides guidance and explains processes to interested groups and team members.
8
Required
Provides quality customer service by responding to all inquiries and requests promptly.
8
Required
Reviews Sprint summary reports.
8
Required
Monthly review of dual participation records in the WIC MIS.
1
Preferred
Monthly review of dual participation records in the WIC MIS.
Job Types: Full-time, Contract
Pay: $70.00 - $77.00 per hour
Expected hours: 37.5 per week
Schedule:
- Monday to Friday
Application Question(s):
- Two professional References required for the Interview process -
Experience:
- Troubleshoots system problems for WIC clinic staff: 8 years (Preferred)
- infant feeding related to the MIS system.: 8 years (Preferred)
- issues around the MIS and EBT systems: 8 years (Preferred)
- Analyzes user requirements from both state agency: 8 years (Preferred)
- Acceptance Testing (UAT) that impacts the WIC MIS: 8 years (Preferred)
- vendor application partners for the transition to EBT: 8 years (Preferred)
- of dual participation records in the WIC MIS: 8 years (Preferred)
Ability to Commute:
- Austin, TX 78716 (Preferred)
Ability to Relocate:
- Austin, TX 78716: Relocate before starting work (Preferred)
Work Location: In person
Salary : $70 - $77
