What are the responsibilities and job description for the Hostess/Cashier position at Duties Southern Soul food?
Job Overview
We are seeking a friendly and organized Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your responsibilities will include managing guest seating, processing transactions, and maintaining a smooth flow of operations within the restaurant or hotel environment. The ideal candidate will possess strong communication skills and a passion for hospitality.
Duties
- Greet guests warmly upon arrival and assist with seating arrangements.
- Manage reservations and waitlists efficiently to optimize guest flow.
- Process customer transactions accurately using POS systems.
- Provide information about menu items, specials, and restaurant policies to guests.
- Address guest inquiries or concerns promptly and professionally to enhance guest relations.
- Maintain cleanliness and organization of the front-of-house area.
- Collaborate with kitchen staff and servers to ensure seamless service delivery.
- Uphold high standards of customer service in line with hospitality best practices.
Requirements
- Previous experience in a hotel or restaurant setting is preferred but not mandatory.
- Strong customer service skills with a focus on helping guests feel valued and welcomed.
- Excellent phone etiquette and communication skills for effective interaction with guests.
- Familiarity with POS systems is a plus, as well as an understanding of basic cash handling procedures.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to assist team members as needed in various capacities within the establishment.
Join our team as a Host/Cashier and contribute to creating memorable experiences for our guests!
Job Type: Full-time
Pay: $16.71 - $17.60 per hour
Expected hours: 20 per week
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17 - $18