What are the responsibilities and job description for the Operations Support Specialist position at DV Therapy?
Job Role Overview: Operations Support Specialist
Location: Based in Palmdale, CA: Reliable vehicle (truck preferred), willing to travel to multiple office locations as needed.
Responsibilities
Networking
- Ensure a fast and reliable internet connection across all office locations.
- Troubleshoot and resolve networking issues.
Security Systems
- Manage and maintain security cameras, ensuring they function properly and have SD cards installed.
- Monitor cameras regularly for ongoing functionality.
Telecommunications
- Configure and manage Phone.com systems.
- Maintain office phones and cell phones.
Computers and Tablets
- Set up and configure computers, tablets, and monitors.
- Install required software and ensure devices are fully operational.
Software
- Develop familiarity with Central Reach for backend support.
- Assist with system configurations and user management.
Social Media
- Maintain active Google accounts for the business.
- Monitor Google/Yelp reviews and respond to customer feedback.
Web Development
- Perform basic maintenance and updates to the company website.
- Ensure the website remains functional and up to date.
Photography/Videography
- Take staff photos and office walkthrough videos as needed.
Handyman Services
- Perform minor maintenance tasks, such as changing locks or air filters.
Project Liaison
- Act as a point of contact for contractors to ensure project completion.
- Respond to work order requests from office managers and staff
