What are the responsibilities and job description for the Medical Receptionist position at DVC MSO LLC?
Join Kansas City's leading eye care team! At Discover Vision Surgery and Laser Center, we believe in working together to provide the best eye care for our patients. We are currently hiring for a Front Desk Receptionist to join our ever-growing team of professionals who share our main focus of GREAT PATIENT CARE!
Job Summary: The Receptionist is responsible for the admission of patients to the ASC, scheduling procedures, organization and monitoring of medical records, determining and posting of all procedure charges performed in the ASC.
Job Duties & Responsibilities:
- Plans, organizes and develops the reception and scheduling area to include logs and scheduling computer.
- Schedules surgical and laser procedures as needed.
- Input patient data in computer system.
- Prints and distributes surgery/laser schedules daily.
- Notifies Director of cancellation and/or rescheduled cases.
- Answers incoming phone calls, transfers calls when needed and records and distributes messages.
- Maintains OR log of procedures performed in ASC.
- Assigns patient medical record number, prepares chart (including gathering patient orders and calling offices when needed for such information), organizes all chart forms from physicians' offices and forwards to RN and Anesthesia for review prior to patient admission.
- Greets all patients on the arrival to ASC.
- Verifies identification of patient and obtains patient signatures, if needed, allowing for insurance billing.
- Copies insurance cards if needed.
- Orients family members/significant others to waiting area, location of restrooms, refreshments and reassures if needed.
- Collects upfront payments if indicated and issues receipt.
- Notifies pre-operative nurse of patient's arrival.
- Organizes, prepares and maintains refreshment area for family members/significant others.
- Inventories and orders necessary refreshment supplies.
- Inventories and orders all office supplies.
- Designates incomplete areas of chart, i.e. need for surgeon signatures, etc.
- Notifies surgeon, RN, etc. of incomplete records and requests completion.
- Copies operative report and files appropriately.
- Documents appropriate procedures on physician clinic charts.
- Maintains filing system for all medical records.
- Sorts and distributes all incoming mail.
- Calls for patient transportation when needed.
- Reviews all medical records upon dismissal to evaluate completeness of record.
- Other responsibilities as directed by the Director of Nursing.
Work hours: M - F 8am-5pm. NO nights, weekends, holidays, or on-call
Requirements:We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply!
