Quality Supervisor

BACKGROUND:

DWK Life Sciences LLC (DWK) was created as a result of the merger of three industry leaders and provides the world’s laboratories and production environments with the most comprehensive range of labware for scientific research and technical applications as well as solutions for storage and packaging. We manufacture a full range of precision glassware and specialty products for life sciences. We also offer products and services (vials, ampules, stoppers, septa, seals, caps, bottles, tubes, flasks, and value added services) to customers seeking packaging solutions.

Company revenue is generated through four primary channels: Global distributors, National distributors, Direct field selling efforts, and Inside sales selling efforts.

DWK supports four primary market segments: Laboratory, Pharmaceutical, Analytical Sciences, and Industrial glass.

POSITION SUMMARY:

The Quality Control Supervisor ensures product integrity and compliance with customer specifications, DWK SOPs, Work Instructions, ISO 9001, and GMP standards. This role oversees Quality Control Inspectors, assists with investigations into customer complaints and CAPAs, and plays an integral role in new product development. Additionally, the Quality Control Supervisor supports management with validations for new products, machinery, and equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise and support training for Quality Control Inspectors.
• Oversee in-process and final inspections, ensuring compliance with internal and customer specifications.
• Investigate and resolve quality issues, implementing corrective and preventive actions (CAPAs) as needed.
• Maintain and review quality documentation, including batch records, deviations, and nonconformances.
• Drive continuous improvement initiatives to enhance manufacturing processes and reduce defects and waste.
• Manage quarantined non-conforming products, ensuring proper disposition and documentation.
• Report and track significant deviations from quality standards, recommending corrective actions to management.
• Support internal and external audits by ensuring compliance with industry and regulatory standards..
• Ensure incoming materials and Certificates of Analysis (CoAs) meet required specifications through proper inspection and verification.
• Assist and support gauge calibration.
• Follow all EHS guidelines and maintain a clean and organized work environment..
• Additional duties as assigned.

EDUCATION and/or EXPERIENCE:

• A minimum of 3-5 years of experience in Quality Control or Quality Assurance within a manufacturing environment, or equivalent experience preferred.
• Previous supervisory or leadership experience in quality control or manufacturing is preferred.
• Experience working with ISO 9001, GMP, and other industry-specific quality standards preferred.
• General knowledge of validation processes for new products, machinery, and equipment.
• Strong oral and written communication skills.
• Computer applications: SAP, Microsoft Office (Excel, Word, Outlook, etc.) a plus.
• Ability to multitask and prioritize in a fast-paced manufacturing environment.
• Bilingual proficiency a plus.

WORK ENVIRONMENT / CONDITIONS / PHYSICAL DEMANDS:

Must have the ability to sit, stand or walk for extended periods of time. Specific vision abilities required by this job include close vision and ability to adjust focus. Lift up to 40 pounds. Employee may be required to work weekends, holidays and be on-call on occasion. The employee may encounter controlled air conditions with frequent air changes, environmental exposure. Domestic / International travel occasionally.

These are considered essential duties and are illustrative of those job tasks, which are fundamental. Employees may be required to perform additional related duties as may be assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.