What are the responsibilities and job description for the Vendor Administrator position at Dwm Inc?
Are you a motivated, fun, & energetic individual looking for a friendly environment to enhance the customer experience for some of the world’s biggest & best brands including Barnes & Noble, LL Bean, Tractor Supply & Dollar Tree?
DWM has been voted as a Best Place to Work by its employees & is an Inc. 5000 winner both several years running, and a Best and Brightest Company to Work for in the Nation. We are a national service provider that fosters & encourages problem-solvers. We have fun and encourage ideas from all levels to create the best solutions for our clients.
Job Responsibilities
The Vendor Administrator is the essential point of contact for the vendor and technician partners of DWM and provides support and problem-resolution for their questions and concerns. The Vendor Administrator also provides daily assistance to the DWM Technician Network through database maintenance and supports the Accounting department through various functions such as processing invoices according to DWM standards.
- Monitors and manages the DWM Technician Network database by removing duplicates, verifying and updating vendor rates, and processing name, address, and classification changes
- Provides excellent customer service to vendors through phone and email by answering calls, responding to inquiries, resolving billing errors, and confirming payments
- Ensures vendors comply with DWM requirements and processes vendor onboarding paperwork as well as obtaining updated forms when paperwork expires
- Communicates internally and externally to ensure processes are followed and information is shared with appropriate parties
- Supports the Accounting department with vendor and work-order follow-up, processing invoices as needed, and managing the Accounting and Vendor Relations email inboxes, responding to all inquiries
- Works with Accounts Payable Manager on escalated issues
Regular schedule is Monday through Friday 8:30am-5:00pm in office.
Education & Experience
High School Diploma or GED required
Accounting experience preferred
Perks and Benefits:
- Full-time, set schedule in a casual, laid back atmosphere
- Professional growth opportunities, without the boundaries of a corporate ladder
- Telework benefits
- Health, Dental, Vision, Telemedicine & Life insurance
- Tuition reimbursement & continuing education opportunities
- 401K plan with a company match program
- Bonus programs and competitions
- Flexible paid time off
- Awesome events & activities (themed parties, lunch & learns, special events)
- Community involvement
