What are the responsibilities and job description for the Customer Service Representative position at DXP Enterprises?
Responsibilities of Customer Service Representative include, but are not limited to:
- Responding to customer inquiries regarding company products and services
- Processing customer phone orders
- Checking availability of stock and shipping dates
- Quoting prices, filling orders to customer specifications and processing sales data via computer
- Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to:
- Excellent communication skills
- Should be enthusiastic and able to work independently
- Must have experience performing a majority of the functions
- Prior inside sales/customer service experience
- Data entry skills, organization, multi-tasking and customer focus is required
- Regular in-person attendance required
- Normal business hours Monday-Friday, 8:00am-5:00pm
Physical Demand: Able to lift and maneuver up to 50 lbs. and to safely use lifting equipment if needed
Working Conditions: Office Environment
Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm
Travel: N/A
Education: High school diploma or GED required
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $22
