What are the responsibilities and job description for the Technical Director position at Dynamic Campus Solutions Inc.?
Technical Director | Reading, PA
At Dynamic Campus, we are driven by a desire to innovate, excel, and serve our clients with exceptional solutions. As a premier Higher Education services company, we are committed to fostering a culture of collaboration, teamwork, and continuous improvement.
As a Technical Director at Dynamic Campus, you will be a key driver in enhancing our client’s business operations and ensuring that we provide exceptional customer service. You will be responsible for leading and nurturing a talented team of technical professionals, fostering innovation, and solving complex technical challenges. Your positive attitude, collaborative approach, and commitment to a nurturing culture will be integral to our success. The Technical Director reports to the Dynamic Campus site Chief Information Officer and oversees Enterprise Applications, Infrastructure Services, and User Services.
Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary.
Responsibilities:
At Dynamic Campus, we are driven by a desire to innovate, excel, and serve our clients with exceptional solutions. As a premier Higher Education services company, we are committed to fostering a culture of collaboration, teamwork, and continuous improvement.
As a Technical Director at Dynamic Campus, you will be a key driver in enhancing our client’s business operations and ensuring that we provide exceptional customer service. You will be responsible for leading and nurturing a talented team of technical professionals, fostering innovation, and solving complex technical challenges. Your positive attitude, collaborative approach, and commitment to a nurturing culture will be integral to our success. The Technical Director reports to the Dynamic Campus site Chief Information Officer and oversees Enterprise Applications, Infrastructure Services, and User Services.
Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary.
Responsibilities:
- Strategic Leadership: Execute our Annual Work Portfolio that aligns with the priorities and business goals of our client. Lead the technical department to achieve long-term success and growth.
- Team Management: Lead, mentor, and motivate a high-performing technical team. Encourage a culture of continuous learning, innovation, and problem-solving.
- Business Enablement: Collaborate with cross-functional teams to identify and implement technology solutions that drive business growth, efficiency, and competitive advantage.
- Exceptional Customer Service: Ensure our technical solutions meet and exceed customer expectations. Develop and maintain strong customer relationships to ensure their satisfaction.
- Innovation: Drive innovation by staying up-to-date with industry trends and fostering a culture of creativity and experimentation within the technical team.
- Problem Solving: Oversee the resolution of technical challenges and issues, ensuring that solutions are efficient, effective, and meet the highest quality standards.
- Collaboration: Work closely with peers throughout Dynamic Campus to align technical initiatives with overall company strategies. Foster strong collaboration.
- Teamwork: Promote teamwork and a positive work environment where team members feel valued, motivated, and supported in their professional growth.
- Nurturing Culture: Create an environment that encourages learning, growth, and a sense of belonging among team members.
Qualifications:
- Bachelor’s degree in IT, CIS, or related field
- Proven experience in a technology leadership role within higher education.
- Strong technical background and understanding of emerging technologies.
- Exceptional problem-solving skills and a proactive approach to challenges.
- Demonstrated ability to foster innovation and promote a positive work culture.
- Outstanding communication and interpersonal skills.
- Exceptional customer service orientation.
- A desire to lead, mentor, and inspire technical teams.
- Must be able to lift 50 lbs. as needed to move equipment
- Must be able to sit for long periods at a time and or stand for long periods at a time
- Must be able to use a ladder or crawl under desks and tight spaces as needed for troubleshooting equipment, cabling, projectors, etc.
Dynamic Campus Core Values
BE A:
BE A:
- Servant Leader
- Team Player
- Accountable
- Act with the highest integrity
- Provide excellent customer service
- Find solutions not problems
Dynamic Campus is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
