What are the responsibilities and job description for the Billing Department Assistant position at Dynamic Restoration LLC?
To assist in sending invoices, sending reviews on company designed software after job
is completed
To be responsible to track outstanding collections and contact Field
Reps/customers regarding outstanding balances
To assist in processing any required documents needed in order to collect,
including but not limited to: certificate of completions, mortgage
Documentation, mechanic's liens/releases, letters to clients
To assist in calling insurance or clients, as needed, to inquire on status of
payment and/or supplement payment.
To assist in creating worksheets/invoices
To be responsible for going through approved jobs to check the status &
see if we can collect a portion for work done.
To be responsible for going through all invoiced jobs & follow up on a schedule designed
by management
Assisting clients with all billing/collecting related questions they may have.
To assist in updating worksheets/invoices with any needed changes (change
orders, credits, wood charges, etc)
To assist in following up on supplements as needed, send photos,
certificate of completions' to insurance as needed.
To assist in letter writing as needed
Maintaining the collecting & mechanics lien spreadsheets
To be responsible for all Customer follow-ups, doing surveys after each job is
completed, following up with warranties that are complete, following up with all jobs to
ensure everything is going smoothly as directed by management
Xactimate cross training, making supplements, reviewing scopes
Send ITEL’s as needed
To assist in covering the front desk and phone calls, main email and Broadly
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Education:
- High school or equivalent (Required)
Experience:
- Office: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Frankfort, KY 40601 (Required)
Ability to Relocate:
- Frankfort, KY 40601: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $19