Personnel Assistant I

OVERVIEW:

Supports the Ft. Johnson Directorate of Human Resources program. Provides administrative support services to satisfy the overall operational objectives. Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner.

RESPONSIBILITIES:

Tasks include but are not limited to:

• Performs as HR specialist and administrative assistant within military HR work centers.
• Serves as a general office manager and administrative assistant.
• Coordinates with supported unit administrative personnel, unit commanders, and other installation service providers.
• Conducts briefings and counsels Soldiers and Family Members in groups or individually on HR procedures.
• May serve as Team Leader for an MPD work center.
• Researches records, policy, directives, regulations and/or other military historical documents to verify accuracy of records or determine benefits eligibility.
• Exercises creativity and latitude in executing delivery of HR services.
• Collects workload and performance information using quality control metrics.
• Monitors customer satisfaction levels obtained via the Interactive Customer Evaluation System.
• Conducts informal, verbal counseling as required and provides input to the Program Manager regarding employee duty performance.

BENEFITS:

• Paid Vacation Time
• Paid Sick Time
• 401(k)
• Dental insurance
• Health insurance
  
• Vision insurance

JOB TYPE:

• Full-time
  
• In-Office
• Monday to Friday

PAY:

• $17.20 per hour

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

This is a civilian position and does not require enlistment.