Account Executive

#### *Professional Summary*

A highly motivated and results-driven *Staffing Account Executive* with *extensive cold calling experience* and a proven track record in *customer service within the staffing industry*. Adept at developing strong client relationships, generating new business opportunities, and managing staffing solutions across *healthcare, office, and light industrial sectors*. Skilled in identifying client needs, negotiating contracts, and ensuring the successful placement of top talent.

#### *Key Skills & Expertise*

✅ Cold Calling & Lead Generation

✅ Client Relationship Management

✅ Sales & Business Development

✅ Candidate Recruitment & Placement

✅ Negotiation & Contract Management

✅ Market Research & Competitive Analysis

✅ Customer Service Excellence

✅ CRM & ATS Software Proficiency

✅ Workforce Planning & Staffing Solutions

#### *Work Experience*

### *Staffing Account Executive*

*XYZ Staffing Agency | [City, State] | [Years of Experience]*

- Spearheaded *cold calling campaigns*, generating *50 new client leads per month* across healthcare, office, and light industrial sectors.

- Built and maintained strong relationships with *hiring managers, HR executives, and business owners*, resulting in a *30% increase in repeat clients*.

- Conducted *staffing needs assessments* and provided tailored workforce solutions, ensuring seamless placement of *temporary, contract, and permanent employees*.

- Negotiated *client agreements, pricing structures, and service terms*, closing an average of *10 contracts per quarter*.

- Collaborated with recruitment teams to ensure a *steady pipeline of qualified candidates*, reducing client vacancy rates by *40%*.

- Provided *exceptional customer service*, addressing client concerns, handling escalations, and maintaining *99% client satisfaction*.

- Managed *CRM tools (Salesforce, Bullhorn, or Zoho Recruit)* to track leads, client interactions, and sales progress.

#### *Cold Calling & Lead Generation Achievements*

✔ *Increased sales revenue by 25%* by aggressively prospecting new business through targeted cold calls.

✔ Secured *long-term contracts* with *healthcare clinics, corporate offices, and warehouses* through persistent follow-ups.

✔ Developed *scripted outreach strategies* that improved call conversion rates by *35%*.

#### *Customer Service & Retention*

✔ Provided *24/7 client support*, ensuring rapid response to urgent staffing needs.

✔ Implemented a *client feedback program*, increasing contract renewals by *20%*.

✔ Conducted *on-site visits* and relationship-building meetings to strengthen partnerships.

#### *Industry Expertise*

✅ *Healthcare Staffing*

- Placed *nurses, caregivers, medical assistants, and administrative staff* in hospitals, clinics, and home healthcare agencies.

- Ensured compliance with *healthcare regulations, licensing requirements, and credentialing standards*.

✅ *Office & Clerical Staffing*

- Provided *administrative assistants, customer service reps, and data entry specialists* to corporate offices and call centers.

- Matched candidates with *temporary, temp-to-hire, and direct hire roles* based on business needs.

✅ *Light Industrial Staffing*

- Recruited *warehouse workers, forklift operators, and production associates* for manufacturing and logistics clients.

- Managed *seasonal and high-volume staffing needs*, ensuring workforce flexibility and efficiency.

#### *Education & Certifications*

*Bachelor’s Degree in Business Administration, Sales, or Related Field*

*Certified Staffing Professional (CSP) – ASA (Preferred)*

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Supplemental Pay:

• Bonus opportunities
• Commission pay

Work Location: In person

Salary : $45,000