What are the responsibilities and job description for the Commercial Landscape - Account Manager position at DynaServ?

Job Description

DynaServ

Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!

DynaServ is currently looking for an Area Manager to join our remarkable team. If that’s you, apply for a position at one of the fastest growing outdoor maintenance companies in the country.

Nature of Work :

Manage daily operations of sites within assigned territory. Responsible for client and employee retention, crew productivity, and workplace safety.

Essential Functions of the Job :

Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
Conduct walkthroughs with client and other company representatives as appropriate
Schedule, assign, and direct production teams to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
Review and approve timecards for accurate and timely submission to payroll
Analyze and understand cost reports and budget variances related to contract projects
Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
Collaborate with staff to propose, track, and resolve minor enhancement projects to current clients, including final review and approval before communicating to client
Work closely with Project Manager on A / B client communication and expectations, including site information and capital or large-scale projects
Meet or exceed annual sales goals
Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
Constantly promote and encourage adherence to company policies and best practices
Direct supervision of 2-4 crews
Direct team activities, establishing task priorities, labor hour management, scheduling and tracking work assignments, providing guidance, and ensuring availability of resources
Problem resolution
Recommending potential clients to business development team, based on current relationships
Other duties as assigned

Qualifications - required knowledge, skills and abilities :

Bachelor’s degree in Business Administration, Landscape Architecture or Horticulture, or at least 3 years related work experience

Ability to read, write and comprehend English

Ability to speak effectively before employees and clients

Bi-lingual English / Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations

Ability to define problems, collect data, establish facts and draw valid conclusions

Ability to interpret a variety of instructions in written, oral, diagram and / or schedule format

Strong relationship building and customer relations skills

Strong management and leadership skills

Experience working the commercial property managers a plus

Effective oral and written communication

Ability to operate commercial landscape equipment and tools

Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting

Ability to prioritize multiple tasks and perform well under deadlines

Organizational skills

Flexibility

Basic understanding of Microsoft Excel, Word and Outlook

Certificates and Licenses

As required by state and federal law

Valid driver license issued by the state where employed

Commercial Pesticide Applicators License, or ability to obtain within 1 year

Certified Landscape Technician (CLT) or ability to obtain within 1 year

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Constantly required to talk, hear, see, sit, stand and walk

Must be able to see at close vision, distant vision, in color, peripherally, have depth perception and have the ability to adjust focus

Frequent use of hands to manipulate, handle or feel objects, tools or controls

Frequently required to reach, bend, twist, stoop, crouch, climb and balance

Occasionally required to lift and / or move up to 25 pounds and seldom lift and / or move up to 75 pounds

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Occasionally works with mechanical objects and outside in all weather conditions

Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals

Occasionally exposed to loud noise levels

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including :

The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life / ad and a number of supplemental insurances

Company Provided Life / AD&D

Employee Assistance Program

7 Paid Holidays

3 Days Paid Bereavement

5 Days Paid Jury Duty

Employee Equity Program

Paid Time Off Starting at 2 weeks per year

1% - 2% commission paid on ancillary gross margin sales.

Sick Pay in accordance with applicable state or local ordinance

Take Home Vehicle

On-Demand Pay Through A Partnership with DailyPay

Referral Bonuses Programs

Gym Membership and Mobile Carrier Discounts

Education Assistance

Best-in-Class Learning Management System

Career Advancement Opportunities

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

DynaServ is an EEO and E-Verify participating employer.

DynaServ is an On Demand Daily Pay employer

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