What are the responsibilities and job description for the Service Desk Level 1 Analyst position at DYOPATH?
Job Description
Job Description
DYOPATH is a dynamic, forward-thinking Managed Service Provider (MSP) dedicated to empowering organizations with reliable and innovative IT solutions. Guided by core values of accountability, excellence, and exceptional customer service, we cultivate a culture of creativity, passion, and bold communication. Our team is driven by a shared commitment to sustainability and delivering meaningful results that help our clients thrive.
Join the DYOPATH Team! We are currently hiring a remote Service Desk Level 1 Analyst!
Why DYOPATH ? We've been recognized as a Great Place to Work for four years running – and that's no coincidence! We're all about collaboration, creativity, and, most importantly, making sure our team feels valued every single day.
We are a people-first company, and we're eager to welcome a new team member ready to contribute their enthusiasm and tech skills to the mix. Ready to join us? Read on!
What We're Looking For : Service Desk Level 1 Analyst
We're seeking a tech-savvy and detail-oriented Service Desk Level 1 Analyst to join our awesome team. If you've got a passion for tech, troubleshooting, and helping people (over the phone, by email and via chat!), this is the job for you.
As a Service Desk Level 1 Analyst, you'll be the tech wizard everyone turns to for help with IT-related issues.
- You'll be the hero answering phone calls, emails, and chat messages.
- Tackling technical problems with speed and professionalism.
- When the going gets tough, you'll team up with other IT pros to escalate and resolve those tricky issues that need an extra touch of magic.
And yes, you'll be doing all this while having fun, working in a culture that's all about teamwork, mutual respect, and making sure you feel appreciated!
The Details :
Medical, Dental, Vision, and Life Insurance
What You'll Be Doing :
What You Bring to the Table :
Why Apply?
If you're ready to take your tech career to the next level in a collaborative, fun environment, we want to hear from you! Apply today and make an impact at DYOPATH.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Salary : $20
