Front Desk and Medical Assistant

Job Description: Front Desk and Medical Assistant
Location: Dayton, NJ
Job Type: Fulltime/Permanent

Position Overview:
The Front Desk and Medical Assistant plays a crucial role in ensuring the smooth operation of the healthcare facility. This dual-role position combines administrative and clinical responsibilities, requiring excellent customer service, organizational skills, and the ability to multitask in a fast-paced environment. The ideal candidate is compassionate, detail-oriented, and capable of handling both front office tasks and patient care assistance.

Key Responsibilities:Front Desk Duties:

• Patient Interaction:
• Greet patients warmly and professionally upon arrival.
• Answer phone calls, schedule appointments, and confirm patient information.
• Address patient inquiries and concerns in person and over the phone.
• Patient Check-in & Check-out:
• Verify and update patient information, including insurance details.
• Collect co-pays and process payments as needed.
• Ensure completion and accuracy of patient intake forms.
• Appointment Scheduling:
• Schedule and confirm patient appointments efficiently.
• Coordinate with medical providers to maintain a smooth workflow.
• Administrative Support:
• Maintain organized filing systems for patient records and office documents.
• Manage office supplies and place orders as needed.
• Assist with faxing, photocopying, scanning, and other clerical tasks.
• Insurance Verification:
• Verify insurance coverage and assist with claim submissions.
• Ensure all necessary documentation is provided for reimbursement.

Medical Assistant Duties:

• Patient Care:
• Prepare patients for examinations by taking vital signs (temperature, blood pressure, pulse, respiratory rate).
• Collect and accurately document patient medical histories.
• Clinical Assistance:
• Assist physicians during exams and procedures by providing instruments, supplies, and support.
• Administer basic treatments such as injections, wound care, and specimen collection.
• Maintain clean, well-stocked exam rooms and medical equipment.
• Documentation & Patient Records:
• Accurately enter patient information, medical history, and clinical findings into the electronic medical records (EMR) system.
• Update patient charts and document care provided as directed by the physician.
• Lab Work & Testing:
• Collect and prepare lab specimens (blood, urine, swabs) for testing.
• Assist with diagnostic tests, including EKGs, X-rays, and imaging as needed.
• Patient Education:
• Provide patients with basic health education, including post-procedure care and medication instructions.
• Ensure patients understand pre- and post-appointment instructions.

Qualifications:

• Education: High school diploma or equivalent required; Medical Assistant certification preferred.
• Experience:
• Previous experience in a front desk or medical office role required.
• 1-2 years of experience as a Medical Assistant preferred.
• Skills:
• Strong verbal and written communication skills.
• Excellent customer service with a compassionate and professional demeanor.
• Ability to multitask in a busy medical environment.
• Knowledge of medical terminology and office procedures.
• Proficiency in computer software and EMR systems.

Work Environment:

• Fast-paced medical office setting.
• Regular interaction with patients, physicians, and healthcare professionals.

Job Type: Full-time

Pay: Up to $20.00 per hour

Medical Specialty:

• Urgent Care

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have experience in Athenna EMR?
• Are you a US Citizen?
• Are you a Green Card Holder?
• What is your email address/email ID?
• What is your Current Location? Mention the location with zip code
• What would be your notice period if offered?
• What is your salary expectation for fulltime per annum?

Experience:

• Front desk: 1 year (Preferred)
• Medical Assistance: 1 year (Preferred)

Ability to Commute:

• Dayton, NJ 08810 (Preferred)

Work Location: In person

Salary : $20