WIC Administrative Manager

Job Details

• Creates reviews and updates monthly and daily WIC WISE and staff schedules.
• Oversees card stock inventory, receiving, and storage.
• Participates in program monitoring activities and visits.
• Responsible for overseeing the maintenance of inventory, equipment, sites, and vehicles.
• Participates in outreach activities.
• Other duties as assigned within the scope of position classification.

• Ensures adequate staffing to meet WIC program requirements, oversees day-to-day operations and staffing patterns, edits monthly staff calendar as WIC WISE as needed.
• Participates in the development of WIC annual budget.
• Works with Director to facilitate regularly occurring staff meetings to provide updates on policies and procedures.
• Coordinates and oversees activities of the Nutrition Education Coordinator, Staff Training Coordinator, Breastfeeding Coordinator, Outreach Coordinator, NVRA Coordinator, LVL and Farmers Market Coordinator.
• Participates in annual performance appraisals and regular counseling and feedback.
• Participates in a variety of personnel actions including selections for promotions, orientation and training, performance evaluations, recommending disciplinary actions and dismissals, and working with employees to correct deficiencies.
• Ensures quality services and participates in file review, staff observation, and staff mentoring activities.
• Performs time card and time-study approvals.
• Approves day-to-day billing, purchases, completes and submits purchase orders, approves LATs, travel advances/reconciliations.
• May travel to GAA office for meetings.
• Enforces the Agency Safety Program.
• Assists with hiring, training, and supervising support staff.
• Communicates with community organizations to promote healthy eating, ensure access to healthy food and provide healthy living activities for WIC participants.
• Prepares and presents reports as required.
• Attends staff meetings, State sponsored conferences and professional educational trainings as authorized.
• Communicates with State Consultants as necessary.
• Other duties as assigned within the scope of position classification

• Responds to common inquiries or complaints from customers, regulatory agencies, or members of the community.
• Responsible for screening of prospective clients, assembles necessary materials and data for enrollment and nutrition counseling.
• Determines participant eligibility for WIC program and completes certification process following federal and state program regulations.
• Determines nutrition and /or health risks during the certification process.
• Assess need, provide referrals, and follow up to health care providers, public health nurses and other agencies as needed.
• Maintains accurate WIC participant records, documenting certification information and nutrition education contacts in WISE.
• Issues and tailors WIC food packages appropriately.
• Orients participants to the WIC program guidelines and educates those regarding WIC food benefit transactions at the grocery store.
• Refers high-risk clients to Registered Dietitian.
• Follows high-risk care plan and agency protocols in counseling high-risk clients.
• May represent E Center at Regional Meetings, participates in monthly Director’s Calls and State WIC program sponsored trainings and conferences.
• Acts as liaison with area medical providers and community agencies.
• Other duties as assigned within the scope of position classification

• Provides reliable nutrition advice that addresses the individual nutritional needs of the participant.
• Tailors nutrition education to the participant’s knowledge, skills, and motivation to change, participant-centered education.
• Refer high-risk participants to the Registered Dietitian/Degreed Nutritionist or present information for additional health care referrals.
• Conducts health, nutrition and breastfeeding contacts for prenatal and postpartum women, infants, and children.
• Develops and documents individual nutrition interventions and education plans to meet the participant’s needs and education frequency requirements.
• Follows up from previous nutrition education contacts and high-risk care protocols to assess for behavior change.
• Plans and provides participant-centered individual and group nutrition and breastfeeding education contacts.
• Other duties as assigned within the scope of position classification

• Minimum of 3 years supervisory experience required.
• Bachelor’s degree in Nutrition Dietetics, Public Health Nutrition or closely related field preferred.
• Registered Dietitian preferred.
• Previous training experience in either individual or group settings.
• Bilingual, bi-literate, English/Spanish, English/Punjabi, English/Hmong, and/or other language ability based on program needs preferred.
• State regulations require a physical examination, current tuberculosis test, and verified fingerprint and criminal records clearance before beginning work.
• Possession of a valid drivers' license; current personal vehicle insurance or safe driving record sufficient to ensure insurability through Agency policy.

• Ability to read, analyze, and interpret general periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of participants, employees of the organization, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to understand and use a variety of computer applications and appropriate software, spreadsheets and word processing, such as Microsoft Office and workplace electronic technology, including internet access, networking, and e-mail.
• Advanced personal computer skills including ability to design and develop databases; create computerized presentation/training materials; and use advanced graphics design applications; desired.
• Ability to apply common sense understanding to carry out instructions, solve practical problems, and interpret a variety of instructions furnished in written, oral, or schedule form