What are the responsibilities and job description for the Front Desk Coordinator position at E.N.T. Specialty Partners?
Job Details
Description
Full job description
We're looking for someone who is great with people, accurate with details, and loves to work with a team in a fast-paced medical office. You'll join our audiologists in providing service to our patients by being frontline support for our hearing aid patients and their needs.
Essential Functions
Interact with hearing aid instrument manufacturer/suppliers regarding the status of orders/repairs.
Maintain stock of office and clinical supplies.
Assist with form completion, including purchase agreements, returns and repairs.
Perform checks, troubleshooting, and minor repairs to hearing aids, earmolds and other amplification devices under the direction of the Audiologist.
Clean hearing aids and other amplification devices for walk in patients or hearing aids that were dropped off.
Assist in checking hearing aid insurance benefits for patients.
Back up the receptionist by answering phone calls and scheduling patients for appointments.
Assists in daily setup and closure.
Skills and Abilities
Ability to utilize an Electronic Medical Record system
Ability to communicate professionally (written and verbal).
Ability to answer emails and voicemails in a timely manner.
Education
High school diploma or equivalent GED required.
Associate’s or Bachelor’s degree preferred.
Experience
Experience in Audiology, hearing science, or Speech Language Pathology preferred.
Experience in a medical office setting preferred.
Qualifications
Education
High school diploma or equivalent GED required.
Associate’s or Bachelor’s degree preferred.
Experience
Experience in Audiology, hearing science, or Speech Language Pathology preferred.
Experience in a medical office setting preferred.
