What are the responsibilities and job description for the Front Desk Coordinator position at E.N.T. Specialty Partners?
Job Details
Level: Experienced
Job Location: CAdENT Metro - Rockville , MD
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Description
Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. We are willing to train the right candidate who has exposure to healthcare. Candidate must be professional in appearance and attitude; someone who is upbeat, compassionate and customer oriented. Must be able to multitask and have superior attention to details. Candidate should have strong communication and computer skills (experience with EMR is a plus). We are looking for a team player who is dependable and punctual. Our working hours are: Monday through Friday from 8:30 a.m. to 5:00 p.m.
Duties/Responsibilities:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Answering multi-line phone
- Scheduling appointments
- Registering and checking out patients
- Processing medical record requests
- Checking patients’ insurance benefits and eligibility
- Collecting payments
- Maintaining reception area in a neat and orderly condition.
- Flexibility to help out in other areas as needed.
Qualifications
Required Skills/Abilities:
- 1-year medical front desk/receptionist experience
- Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Excellent communication skills
Education and Experience:
- Graduate of a certified medical office training course preferred.
- High school graduate or equivalent required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
