What are the responsibilities and job description for the Front Desk Coordinator position at E.N.T. Specialty Partners?
Job Details
Description
Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates must have a strong working knowledge of medical procedures and terminology. Must have experience working with EMR systems.
Duties/Responsibilities:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Answering multiline phone
- Schedules appointments
- Registering and checking out patients
- Processing medical record requests
- Prepares a daily schedule of examinations for each provider.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance papers and billing questions.
EMPLOYEE BENEFITS:
We strive to be an employer of choice with competitive compensation, employee benefits, strong leadership, meaningful careers, developing and dynamic career opportunities, with an engaging, exciting company culture.
We provide comprehensive benefits packages to our employees, including, but not limited to, multiple choice plans for medical, dental, vision insurance, STD/LTD disability, life, accident, indemnity, legal services, EAP, retirement plans, paid time off (PTO), paid holidays, and much more.
Qualifications
Required Skills/Abilities:
- 1-year medical front desk/receptionist experience
- Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Excellent communication skills
Education and Experience:
- Graduate of a certified medical office training course preferred.
- High school graduate or equivalent required.
