Desktop Support

Job Responsibilities:-

• Desk side support for (Desktop, Laptop, OS and applications, Hands and feet for Datacenter/Network support)
• Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
• Maintains detailed and accurate records in workload management, asset management, and administrative applications.
• Provides tier I and II support in all areas of the organizational service portfolio.
• Provides excellent customer service to all levels of employees including customers, peers, and leadership.
• Accurately follows documentation and checklists to ensure efficiency and consistency.
• Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department.
• Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means.
• Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $20