What are the responsibilities and job description for the User Testing Moderator position at e sol?
Key Responsibilities: User Testing Execution:
- Set up and dismantle testing sessions at the designated project site.
- Guide participants through structured prompts and interactive scenarios to collect accurate data.
- Monitor and ensure adherence to testing protocols for consistent results. Participant Engagement:
- Welcome and support participants, ensuring they feel comfortable and confident during the study.
- Address participant inquiries and provide clear instructions on the testing process.
- Document and report participant experiences to help refine the study approach.
- Equipment, Data Handling & Client Asset Management:
- Maintain and manage testing equipment to ensure seamless operation.
- Conduct basic troubleshooting for any technical issues during sessions.
- Offload, store, and securely transfer collected data in compliance with project protocols.
- Handle and safeguard client-provided equipment, ensuring proper setup, maintenance, and return.
- Assist with data review and reporting, capturing key insights from each session.
Qualifications & Skills:
- Excellent communication skills (both verbal and written) to effectively interact with participants.
- Strong organizational and multitasking abilities to manage various tasks in a fast-paced
- environment.
- Proactive and adaptable mindset with a keen eye for detail.
- Basic technical proficiency in handling smart devices, testing equipment, and data offloading
- processes.
- Prior experience in user testing, research moderation, equipment handling, or
- customer-facing roles is a plus.
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20
