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Radiology Service Desk Coordinator (

EA Team Inc.
New York, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Job Description

Job Description

Respond to support tickets in a timely manner Provide detailed notes of all activities and interactions in the system Provide superior customer service Must be able to communicate effectively with key organizational stakeholders and be able to deal with a high-pressure environment with SLA escalation procedures for resolution Skills : " Experience working in a hospital and / or with radiologists is required " Experience working in a service desk environment " Must be able to document and type 40 words a minute " Technical familiarity with any of the following : Imaging Information Systems (IIS), Hospital Information Systems (HIS), Picture Archive and Communication Systems (PACS), EPIC, E-Clinical, Athena or similar system

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