Associate Director, Strategic Writer

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our careers page.

The Role in Brief:

Associate Director, Strategic Writer

The Associate Director, Strategic Writer develops winning content for request for proposal (RFP) responses as part of a multi-million dollar sales enablement team. This role primarily focuses on RFPs for two EAB products: Navigate360 and Edify. Working with a variety of stakeholders across EAB, they use their creativity and problem-solving skills to identify how EAB's products can satisfy RFP requirements, exceed customer needs, and provide greater value than the competition. Every RFP is a learning opportunity and the Associate Director takes full advantage of this to develop subject matter expertise and serve as an advisor and strategist for the RFP team. The role demands intellectual curiosity, strong project management skills, initiative, and excellent writing skills.

This is the ideal position for a self-starter who is eager to make a highly visible impact on EAB's commercial success in a high stakes, fast paced role. The Associate Director role offers the right candidate a defined career path, a unique perspective on firm strategy, and the opportunity to build relationships with leaders across EAB's commercial, product, and delivery teams, among others.

This role may be based in Washington, DC; Richmond, VA; or is open to remote work within the continental United States.

Note: this opening is also posted at the Senior Specialist level; applicants are being considered across both levels for the one opening.

Primary Responsibilities:

• Interpret RFPs, strategic plans, customer insights, and other data to determine customer needs; use creativity and problem solving to develop winning proposal strategies.
• Build compelling, persuasive RFP responses by leveraging a library of RFP content and developing new content as necessary to meet RFP requirements, convey EAB's vision for partnership, and address competitors.
• Independently manage personal RFP queue, which will include balancing multiple competing deadlines and ad-hoc requests, while consistently producing high caliber work.
• Develop and update content to reflect product changes, adapt to market shifts, respond to competitors, develop standard responses to frequent RFP questions, etc.
• Manage EAB's RFP content library by ensuring that all content is accurate, up-to-date, and reflects the latest RFP content, product positioning, and competitive intelligence.
• Work with sales, product, and marketing teams on RFP responses and product-specific questions.
• Proactively seek out opportunities to expand knowledge of EAB's products, customers, markets, and competitors by reviewing internal documentation, attending trainings, meeting with subject matter experts, conducting original research, and other means.
• Use the RFP process to develop competitive intelligence and disseminate it to relevant teams at EAB.
• Serve as consultant on RFP response best practice to commercial and account management teams.
• Provide other support to the RFP team and the broader strategy and operations team as necessary.

Basic Qualifications:

• Bachelor's degree or equivalent required
• 5 years in a writing, marketing, or sales enablement role
• Strong writing skills and comfort in a writing-intensive role
• Strong communicator with excellent interpersonal skills
• Strong project management skills
• Expertise in MS Office products (Word, Excel, PowerPoint)
• Familiarity with cloud-based content management platforms (Box, Dropbox, etc.).

Ideal Qualifications:

• Curiosity: possesses a strong desire to learn and constantly deepen knowledge related to the role.
• Initiative: identifies problems, develops solutions, and delivers improvements without external prompting.
• Independence: operates effectively with little oversight, while also seeking support when needed.
• Growth mindset: aware of the limits of your own knowledge and abilities and unafraid to ask for help or feedback for continuous improvement.
• Organization: deftly manages large volumes of information, deadlines, and resources.
• Speed: effectively prioritizes and delivers results without sacrificing quality.
• Resourceful: finds and creates solutions to overcome obstacles in the relentless pursuit of right answer.
• Adaptability: solves complex problems and successfully manages ambiguity and unexpected change.
• Collaboration: strives for personal achievement while also supporting team members and overall team success.
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $62,500 - $85,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.