What are the responsibilities and job description for the Bilingual Case Aide - Home Energy Assistance Program position at EAC Network (formerly Education & Assistance Corp.)?
Job Overview
EAC Network is actively seeking a dedicated Case Aide, preferably bilingual, to support its seasonal Home Energy Assistance Program (HEAP) in Hempstead, Nassau County. This full-time role, operating Monday through Friday from 9 AM to 5 PM, plays a crucial part in assisting residents with financial aid for their energy expenses.
Key Responsibilities
This position provides avenues for skill enhancement in client assessment and case management, opening doors for future career advancement within the social services sector.
Company Culture And Values
EAC Network is committed to fostering an environment centered around client support and community engagement, reflecting a strong dedication to social responsibility and positive community impact.
Compensation And Benefits
EAC Network is actively seeking a dedicated Case Aide, preferably bilingual, to support its seasonal Home Energy Assistance Program (HEAP) in Hempstead, Nassau County. This full-time role, operating Monday through Friday from 9 AM to 5 PM, plays a crucial part in assisting residents with financial aid for their energy expenses.
Key Responsibilities
- Conduct interviews and evaluate the eligibility of clients applying for financial assistance with energy costs.
- Process client applications, ensuring all required documentation is completed in alignment with the standards set by the Nassau County Department of Social Services.
- Collaborate with other agencies and utility companies to facilitate assistance.
- Maintain accurate records and departmental paperwork that adhere to organizational protocols.
- Utilize necessary computer programs effectively to fulfill job responsibilities (e.g., Microsoft Outlook, Word).
- Strong interviewing and communication abilities.
- Excellent organizational skills and attention to detail.
- Proficiency in computer applications, including spreadsheets and database management systems.
- High School Diploma or equivalent education is mandatory; a Bachelor’s Degree is preferred.
- A minimum of one year of relevant experience, particularly within low-income households, is required.
- Bilingual proficiency in English and Spanish is highly desirable.
This position provides avenues for skill enhancement in client assessment and case management, opening doors for future career advancement within the social services sector.
Company Culture And Values
EAC Network is committed to fostering an environment centered around client support and community engagement, reflecting a strong dedication to social responsibility and positive community impact.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Comprehensive medical and dental benefits.
- 401K retirement plan.
- Generous Paid Time Off (PTO) to promote a healthy work-life balance.
