Case Manager Supervisor - Nassau Adult Guardianship

Join Our Team as a Case Manager Supervisor! 

Are you passionate about supporting the Senior Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager Supervisor to join the Nassau Adult Guardianship program.

Salary:  $65,000-70,000/ Annually

Schedule: Monday-Friday 9AM-5PM

Location: Hempstead, NY

Reports to: Program Director

What drives the core purpose of this job:

The Case Manager Supervisor is responsible for the supervision and training of Case Managers, interns and volunteers of the Community Guardianship Program.

What are the key Responsibilities:

1. Assist in the training and supervision of Case Manager, interns, and volunteers.
2. Support program staff to determine best course of treatment, placement, and ongoing care of clients.
3. Identify and bring resources to the program through community outreach and liaison with providers.
4. Oversee the fact-finding process and aid staff to develop a service plan for Guardianship clients.
5. Coordinates timely submission of all program reports, Initial Report, Annual Reports and court updates for clients.
6. Collaborate with program Bookkeep and In-house Counsel on cases.
7. Facilitate case conference on a weekly basis to ensure all program staff is updated on new client issues, resources, court dates, reports etc. and to facilitate decision making.
8. Maintain a caseload and perform all Case Manager responsibilities such as; home visits, telephone reassurance, advocacy for clients, transport/escort clients in own vehicle if necessary to and from appointments when needed to obtain emergency resources or to complete applications, apply for government/private benefits with Medicaid, Social Security, VA, pension companies, and retirement institutions, perform property management duties, marshal assists and make pre-funeral arrangements for individuals.
9. Collaborate with the Program Director in oversight of case file review and implementation of program policies and procedures.

What key knowledge, skills, and abilities are required to excel in this role:

1. Bachelors Degree in social or behavioral sciences required.
2. Must be proficient in office and computer applications or other automated systems such as spreadsheets, Microsoft Office applications, Calendar program, and e-mail and/or database software skills necessary to perform job responsibilities.
3. Minimum of two years of relevant work experience preferred.
4. Excellent interpersonal and communication skills, both oral and written.
5. Ability to motivate clients.
6. Be available for emergencies that may occur after normal business hours.
7. Must have access to automobile and possess valid NY State Drivers License.

What We Offer:

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after one year, 30 days Paid Time Off in your first year, and 14 Paid holidays.

• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

Salary : $65,000 - $70,000