What are the responsibilities and job description for the Director of People and Culture - Human Resources position at EAC Network?
Director of People and Culture
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 62,888 people in need through 100 programs across Long Island and NYC, seeks a Director of People and Culture to work full time for its Human Resources Department.
The Director of People and Culture position is an exempt position paying $90,000-95,000 annually. The work schedule is Monday-Friday 9:00AM-5:00PM and the office is located in Garden City, NY. This is a hybrid role, 3 days in office and 2 days remote. The role reports to the Chief Human Resources Officer.
Comprehensive Benefits Package Includes
To develop and implement talent management strategies, initiatives, and programs that support the recruitment, development, and retention of EAC employees.
Measurable Objectives
I. Recruitment
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 62,888 people in need through 100 programs across Long Island and NYC, seeks a Director of People and Culture to work full time for its Human Resources Department.
The Director of People and Culture position is an exempt position paying $90,000-95,000 annually. The work schedule is Monday-Friday 9:00AM-5:00PM and the office is located in Garden City, NY. This is a hybrid role, 3 days in office and 2 days remote. The role reports to the Chief Human Resources Officer.
Comprehensive Benefits Package Includes
- Medical
- Dental
- 401K
- Vision
- Very generous Paid Time Off (PTO) & More.
To develop and implement talent management strategies, initiatives, and programs that support the recruitment, development, and retention of EAC employees.
Measurable Objectives
- Increase employee satisfaction and engagement through the creation of effective programs for retention, promotion, professional development, and succession planning.
- Reduce overall open positions through streamlined recruitment processes.
- Create tools and processes to develop high performing supervisors
- Improve agency communication by finding new methods to communicate interdepartmental information, changes, and projects
I. Recruitment
- Develop and implement strategic talent acquisition plans to attract top talent to the organization.
- Facilitate recruitment efforts for senior level roles, as needed.
- Develop and implement procedures to ensure that all EAC Network programs comply with the employment laws and regulations mandated by NYS, DOL, Justice Department, OASAS, OMH, DMV/LNS and EAC Network policy.
- Ensure job descriptions are accurate and up to date; standardize templates, levels, titles, and requirements that align with our mission and values.
- Assign staff or attend job/ hiring fairs when needed.
- Build and maintain relationships with recruitment agencies, universities, and other talent sources. Establish and maintain contracts with temporary staffing agencies to help fill challenging positions, ensuring the development and upkeep of positive working relationships while negotiating competitive costs.
- Utilize Paycom driven data analytics tools to track and analyze talent metrics such as Open Requisition count, monthly Open Jobs Report and Hiring Manager feedback to improve talent management processes to decrease number of Open Requisitions.
- Initiate and/or approve Personnel Action Forms for internal changes derived from Applicant Tracking System.
- Train agency managers on the hiring process and related recruitment procedures. Collaborate with hiring managers to ensure the hiring process is aligned with organizational objectives.
- Improve and maintain external branding and messaging on social media, EAC website, and job boards.
- Work with Paycom HRIS support team to address any issues, employee best practices, and stay up to date with changes.
- Oversee requisition process including posting and intakes facilitated by Recruitment Manager.
- Assist recruitment team to ensure there are no delays in Employee Hiring.
- Develop and implement on-boarding, orientation programs, and training plans to integrate new hires into the organization effectively to help ensure that new employees receive the necessary training, resources, and support to become productive team members.
- In conjunction with Sr. Recruiter, ensure materials and resources to educate new hires about company policies, culture and expectations and compliance were created and kept up to date. Materials should also fulfill regulatory compliance, reflect organizational culture/values, and help staff get set up for success.
- Develop, review, and update talent management policies and procedures to ensure alignment with organizational goals, industry best practices, and legal requirements, fostering a fair, inclusive, and supportive work environment.
- Create and develop mentor and succession planning programs
- Determine agency staff training and development needs, identify resources and coordinate implementation of training and/or special programs. Conduct training when outside resources are not available/feasible. Ensure fulfillment of agency needs e.g., Anti-racism/fostering a diverse and inclusive workplace culture, delivery of annual sexual harassment training, workplace safety/active shooter, and other mandatory compliance training programs.
- In collaboration with Employee Relations Manager and Employee Relations Team develop strategies to enhance employee engagement, satisfaction, and retention.
- Work on HR initiatives and projects related to Equity, Justice, and Belonging (EJB)
- Develop career pathing to facilitate employee growth and retention.
- Serve as agency’s safety officer to ensure compliance with safety rules and standards
- Responsible for oversight of volunteer/internship programs. Develop and implement volunteer and intern programs and processes including intern/volunteer agreements, tracking applications, statistics, fingerprinting, and compliance with agency and funder policies and procedures
- Customarily and regularly exercise discretionary powers.
- Deliver finance bank deposits approximately 4 times per year according to the posted schedule.
- Assist CHRO with supervision of department and staff in CHRO’s absence.
- Perform all other relevant tasks as assigned by Supervision and EAC NETWORK Administration.
- Minimum of 5 years of prior talent management or human resources experience required.
- Helpful to have a thorough understanding of DOL and NYS Justice Center regulations/policies, E-Verify, State Central Registry, etc.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
- Experience managing and re-engineering high volume recruitment processes.
- Prior supervisory experience required. Ability to lead with empathy and optimism, inspiring team members to reach their full potential while fostering a supportive and uplifting atmosphere where everyone feels valued and appreciated.
- Excellent project manager. Entrepreneurial, motivated, and a self-starter.
- Organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Experienced with DEI concepts, programs, and initiatives.
- Experience working with applicant tracking systems required.
- An effective communicator with strong negotiation skills.
- Ability to work in the Garden City, NY office at least 3 days per week.
Salary : $90,000 - $95,000
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