Food Safety Management System Technical Manager

EAGLE is seeking a Food Safety Management System (FSMS) Technical Manager to manage tasks related to the auditor lifecycle and provides support for audit activities and program development. Ensure auditor competence aligning with current standard requirements. Including developing and maintaining technical standards, managing certification assessment databases, ensuring the integrity of assessments, and staying abreast of industry trends to ensure the certification remains relevant and reliable, while collaborating with other departments within the organization to deliver high-quality certifications.

At EAGLE Certification Group we are more than a company that specializes auditing services. We embrace a customer-focused culture with an emphasis on quality and teamwork. EAGLE, a certified woman-owned business is founded on the initiative, professionalism and tenacity of our people. Every individual at EAGLE has a voice that is heard, intelligence that is utilized, skills that are enabled and personal ambitions that are encouraged. These traits contribute positively to our business performance. EAGLE empowers people to work collaboratively, creating a synergy where combined outputs are greater than the sum of individual efforts. Our founding principles of Service, Integrity and Value are not just words in our tagline; these values are aspirational in that they provide guidance to each and every one at EAGLE in our day-to-day approach to our shared profession, to the public and to each other. We call this approach, "The EAGLE Way".

Responsibilities include:

• Screening and evaluating new auditor candidates, including reviewing credentials, conducting interviews, and approving auditor contracts for service.
• Manage, conduct, and review witness audits associated with food standards.
• Review annual auditor performance and manage auditor development plans.
• Assists with the implementation of new or modified programs.
• Responsible for appeals and complaints from food clients.

• Responsible for the completion of EAGLE industry code and food sector category tasks.
• Assist with internal and external audits.
• Responsible for Auditor capacity in respective areas
• Provide technical support for quoting in the industry of expertise.
• Work with other auditors, clients, and staff members to assist with the management of the audit process.
• Develop and deliver training communication as needed

Essential Skills and Qualifications:

• Bachelor of Science degree in Food Science, Microbiology, Chemistry, or biochemistry.
• A minimum of 5 years of work experience in a food related industry.
• Working knowledge in GFSI Standard (FSSC, BRCGS, and SQF)
• Become or maintain Auditor credential in a GFSI Standard
• Travel will be required for trade shows, technical events, and auditor witnessing.
• Must be able to clearly and concisely communicate with employees, customers, and auditors. Must be able to negotiate best compromises as necessary.
• Requires high-level proficiency in Microsoft Word, Excel, PowerPoint, Outlook and database software.
• Familiarity and experience with Management Systems
• For GFSI Programs must have food production or processing experience and understand the principles of HACCP.
• Project management and task completion skills
• Strong initiative and ability to work independently
• Ability to effectively manage multiple audit processes simultaneously.

EAGLE cares for the health and welfare of each employee by creating a healthy work-life balance for our people. EAGLE supports the roles that each person plays within their own family and community, and strives to achieve a meaningful balance between work, family, community, and self.

Benefits Include:

Competitive pay

Medical, Dental, and Vision Plans

401k plan with a company annual contribution

PTO, Bereavement leave, Volunteer time off, and 10 paid holidays

Cell Phone Reimbursement

Staff enjoy the following perks:

In office and hybrid work schedules

Company paid parking

Training, Development, and Growth Opportunities

Flexible Business casual/casual work environment

Staff Appreciation Events

EAGLE is an equal opportunity employer. It is our policy to select, place, train and promote the best-qualified individuals based upon relevant factors such as work quality, attitude and experience, to provide equal employment opportunity for all. EAGLE ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. This equal employment opportunity applies to all EAGLE activities, including, but not limited to, recruiting, hiring, training, transfers, promotions and benefits.