Housekeeping Supervisor/Inspector

We are looking for an experienced Housekeeping Supervisor to join our team

Job Summary

The Housekeeping Supervisor is responsible for overseeing the daily function of the housekeeping department, with a focus on quality of cleaning. Daily functions include coordinating daily cleans, scheduling and performing property inspections, housekeeper meetings and inventory control.

Duties & Responsibilities

• Assign and coordinate daily work schedule for housekeepers.
• Direct regular housekeeper performance reviews.
• Review guest surveys and provide feedback to staff with corrective action as needed.
• Oversee Quality Control Inspections ensuring each property meets company standards.
• Ensure that all customer service requests and inquiries from guests are handled promptly.
• Create and process work orders.
• Oversee in-house laundry operations.
• Maintain an organized and efficient work environment.

Knowledge, Skills & Abilities

This position requires the capability to understand and follow both oral and written directions. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with customers.

Specific skills and abilities include, but are not limited to the following:

• Must have superior problem solving and customer relations skills.
• Possess effective verbal and written communications skills.
• Must be able to plan, prioritize, and implement projects and work assignments within designated time frames.
• Practice effective time management and self-management skills.
• Computer proficiency in Microsoft Word, Excel and Outlook.
• Ability to take initiative and effectively adapt to changes.
• Perform well with frequent interruptions and/or distractions.
• Must have valid drivers license - company vehicle provided.

Physical Requirements

• Hear and speak in order to communicate with others.
• Stand and walk for the majority of the work day.
• Apply physical dexterity with some bending, stretching, reaching, grabbing, holding, and carrying.
• Lift 40-50 pounds

Experience:

• Housekeeping management preferred.
• Experience with housekeeping in vacation rentals preferred.

Please send your resume or come by and fill out an application at 2740 Florence Dr., Pigeon Forge, TN 37863.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Work Location: In person

Salary : $17 - $19