Recreation Supervisor

PURPOSE AND PERFORMANCE GOALS

Responsible for overseeing and evaluating the work of Recreation Attendants. Also ensures cleanliness and functionality of all recreation areas including but not limited to boats, bikes, fitness center, arcade, and the resort pool.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following (other duties may be assigned):

• Assures that effective orientation and training is given to new associates and continue to develop ongoing training programs.
• Supervise Recreation Attendants.
• Oversee and evaluate work performance of Recreation Attendants.
• Ensure cleanliness and functionality of all recreation areas.
• Communicate concisely with Recreation Attendants, Recreation Manager, and guests in order to solve any and all problems in a timely and satisfactory matter.
• Keep track of inventory and order supplies when necessary.
• Have knowledge of recreation activities and amenities; must be able to answer questions and assist guests and subordinates in these areas.
Make reservations and sales
• -recording cash, check, room charges, and paperwork in accordance to established procedures.
• Incorporate and oversee preventative maintenance.
• Assist Recreation Manager in creating and implementing new activities and programs.
• Assist and occasionally run group recreation activities.
• Create work schedules based on occupancy forecasts.
• Incorporate safe work practices in all duties.
• Computer administrative duties.
• Any additional duties as instructed by Recreation Manager.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a valid driver’s license.

EDUCATION AND/OR EXPERIENCE

Associate's degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience. Efficient working knowledge of various software such as Microsoft Excel, Word, and Power Point preferred. Supervisory experience preferred.

LANGUAGE SKILLS

Candidate must be able to communicate clearly with guests, supervisors, and fellow employees.

MATHEMATICAL SKILLS

Must be able to calculate amounts and apply basic addition, subtraction, division, and multiplication.

REASONING ABILITY

Will be called upon to solve problems involving guests, associates, and equipment in a timely manner while minimizing guest impact.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must be able to acquire Certified Pool Operator certification.
• CPR and First Aid certification preferred.
• Valid Driver’s License

PHYSICAL DEMANDS

Must be able to stand/walk around for extended periods of time. Must be able to kneel/crouch. Occasionally lifts up to 50 pounds.

HOURS

Due to the business demands of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends and night shifts.

WORK ENVIRONMENT

Varies daily. May work in hot and humid indoor conditions, outdoor weather conditions, as well as in an office setting. Frequently comes in contact with pool chemicals (mainly chlorine briquettes but also Muriatic Acid) as well as cleaning chemicals. The noise level is occasionally loud.

PAY SCALE

Starting at $17.00 p/hr.

FULL-TIME BENEFITS (Not applicable to seasonal part time staff)

• Medical

• Health Savings Account (HSA)

• Dental

• Vision

• Short-Term & Long-Term Disability

• Accident

• Critical Illness

• Hospital Indemnity

• Employer Paid Life AD&D

• 401k

• Employee Discounts & Amenity Usage Program