What are the responsibilities and job description for the Practice Manager position at Eagle Veterinary Hospital?
Eagle Veterinary Hospital is a trusted, full-service veterinary clinic dedicated to delivering high-quality, compassionate care to pets and their families. With a strong focus on client service, patient well-being, and a positive team culture, we take pride in being a valued part of our community. As a member of the AmeriVet Veterinary Partners network, we are committed to supporting our team through collaboration, development, and a shared passion for excellence in veterinary care.
Position Summary
We are seeking an experienced and motivated Practice Manager to lead the day-to-day operations of Eagle Veterinary Hospital. This individual will play a key role in ensuring the clinic runs smoothly and efficiently while fostering a collaborative, productive, and positive work environment. The Practice Manager will partner closely with the medical team to drive operational success, enhance client satisfaction, and support overall practice growth.
Key Responsibilities
Leadership & Staff Management
Provide effective leadership and guidance to the veterinary and administrative team.
Oversee recruitment, onboarding, scheduling, and performance management.
Promote a positive, team-oriented culture focused on communication, accountability, and respect.
Operations & Financial Management
Manage clinic operations including inventory control, vendor relations, and workflow efficiency.
Monitor key performance indicators and implement strategies to achieve financial goals.
Oversee payroll, accounts payable/receivable, and budget management.
Client Experience
Ensure an exceptional client experience through high service standards and timely communication.
Handle client concerns or complaints in a professional and compassionate manner.
Support team training on client communication and service excellence.
Compliance & Safety
Ensure compliance with all state, federal, and local regulations.
Maintain a clean, safe, and organized facility for clients, patients, and staff.
Regularly update and enforce clinic protocols and safety procedures.
Qualifications
Minimum 2 years of experience in veterinary practice management or a similar healthcare leadership role.
Strong organizational, communication, and leadership skills.
Proficient in financial reporting, inventory management, and scheduling.
Experience with veterinary practice software (e.g., AVImark, Cornerstone, or similar) is preferred.
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
