What are the responsibilities and job description for the Receptionist position at Eagle View Community Health System?
RECEPTIONIST
Scope of Work Responsibilities:
- Greet patients/visitors, determine their needs and respond accordingly.
- Schedule appointments. Review schedule frequently to ensure they are full.
- Answer telephone and direct calls to appropriate departments as necessary.
- Record and update patient demographic and statistical data.
- Collect payment for services as applicable, write receipts for cash payments and post all payments daily.
- Prepare daily cash reconciliation everyday.
- Scan documents into patient’s electronic health record.
- Send Medical/Dental medical records.
- Check insurance eligibility, copay, deductible and make appointment reminder calls.
- On days that housekeeping is not available, wipe down work station, remove trash from restrooms and straighten lobby area.
- Check on waiting room and restrooms hourly. Wipe down chairs using an anti-bacterial wipe, straighten up magazines, and clean up any messes.
- Complete medical tasks assigned to them.
- Other duties as assigned.
Site Work Location:
Each employee has a primary worksite(s) to which he/she is assigned. EVCHS, however, has multiple sites. Therefore, any employee may be asked to work at another site if the need arises. Administrative employees and contracted service providers may work from their homes, as agreed upon in their contract.
Qualifications:
- Minimum one year previous office experience or similar education experience.
- Knowledge of basic bookkeeping skills and basic office machine experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hand to finger, handle or feel objects, reach with the hands and arms, talk and hear. The employee is required to stand, walk, climb, occasionally balance, stoop and kneel. The employee must lift and/or move 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to operate a motor vehicle.
About Us
Eagle View Community Health System is a leading Federally Qualified Health Center (FQHC) serving the communities of multiple counties. With locations in Oquawka, Stronghurst, and Monmouth in Illinois we are committed to providing accessible, comprehensive healthcare services. We prioritize the well-being of our patients above all else. Our multifaceted approach fosters a collaborative environment where every team member plays a vital role in delivering high-quality care to individuals and families. At Eagle View, we value diversity, compassion, and innovation, striving to make a meaningful difference in the lives of those we serve. If you're passionate about making a positive impact in your community and advancing your career in healthcare, join us in our mission to promote health and wellness for all.
Equal Opportunity
Eagle View provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Bereavement leave
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $17