Clerical Supervisor

Site - Eagle Family Medicine @ Guilford College Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package. Look no more! Eagle Physicians & Associates is seeking dynamic and self-motivated Clerical Supervisor to join our team. Qualified applicants will have a minimum of 4 years prior experience in a medical office. Why Eagle?   Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace!   Join Us and Thrive!   Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.   Additional Benefits:   Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.   Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.   Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.   Key Responsibilities: Must have a positive attitude and maintain patient and staff confidentiality. Organize work for the clerical staff, establishing priorities and regulating workflow with areas that will include, but not be limited to medical records, telephone reception, check-in/ check-out, and cash handling. Handle staff scheduling and is responsible to see that all positions are covered during open hours. Maintains departmental payroll records. Approves timecards, overtime and PLT. Handles patient inquiries. Recommends hiring and/or firing of clerical staff to administrators. Supervises and trains/orients assigned personnel. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Maintains knowledge of and complies with established policies and procedures. Assist in care and upkeep of department equipment and supplies. Conduct clerical staff meetings as required by administrators. Demonstrates awareness of patient & visitor fears and apprehensions. Participates in professional development activities and maintains professional affiliations. Shows respect, courtesy, and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors. Displays a team-oriented spirit, indicated by a willingness to assist where and whenever needed. Attends meetings as required. Writes legibly and with correct grammar and sentence structure. Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI) and business information. Does not exhibit, divulge, copy, or remove the contents of any record or report except to fulfill work assignments. Participates in professional organizations as indicated. Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion Values. Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission, and Values: Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff, and the community. Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive, and compassionate care. Values: Integrity, Compassion, Trust, Professionalism and Respect. Identify and train back-up person for your key functions. Performs additional duties as required.

Salary : $750 - $1,000