Medical Appointment Secretary / Phones

Site: Eagle Family Medicine @ Village Join Our Team as a Medical Appointment Secretary at Eagle Family Medicine - Village. Are you compassionate and patient-focused, and seeking a rewarding and challenging role? Look no further! Eagle Physicians & Associates is on the hunt for a dynamic and self-driven Medical Appointment Secretary to join our team of dedicated healthcare professionals. We offer a competitive salary and an exceptionally generous benefits package. Qualified candidates are required to have at least 1 year experience working in out-patient medical office environment.    Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS!!   Why Eagle?   Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace!   Join Us and Thrive!   Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.   Additional Benefits:   Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.   Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.   Eagle Physicians & Associates is proud to be an Equal Opportunity Employer. Key Responsibilities: •    Schedules, coordinates and reschedules patients appointments. Relays necessary messages to staff. Asks pertinent questions in order to determine type and length of appointment.•    Greets and registers patients in a prompt, pleasant and helpful manner. Verifies necessary information and records in the computer.•    Maintains and updates current information on physician’s schedules.•    Courteously answers telephone within 2 to 3 rings and identifies self in a clear and concise manner, screens calls, takes messages, and provides information. Calls to confirm appointments for the next day.•    Schedules any outpatient appointments and testing. •    Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.•    Displays a positive attitude, and team-oriented spirit, indicated by a willingness to assist where and whenever needed.•    Attends meetings as required.•    Writes legibly and with correct grammar and sentence structure.•    Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI). •    Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments. •    Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion Values.•    Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:o    Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.o    Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.o    Values: Integrity, Compassion, Trust, Professionalism and Respect.•    Performs additional duties as required. TYPICAL PHYSICAL DEMANDS: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, telephone, copier, dictation recorder and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be repetitive.  TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Involves frequent telephone contact with patients.  Interaction with others is constant and interruptive. PERFORMANCE REQUIREMENTS:   Knowledge, Skills & Abilities   Knowledge of business office procedures. Knowledge of grammar, spelling and punctuation to type patient information. Skill in operating a computer and photocopy machine. Skill in answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Skill in medical management and other software and hardware system. Ability to establish and maintain effective working relationships with patients, employees, and the public.   Education: High school graduation or GED.   Experience:                                                                             One year work experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Word processing and computer experience.   Certificate/License: None   ALTERNATIVE TO MINIMUM QUALIFICATIONS: Additional appropriate education may be substituted for one year of work experience.

Salary : $750 - $1,000