What are the responsibilities and job description for the Provider Compliance Specialist position at Early Learning Coalition of Hillsborough County?

Job Type

Full-time

Description

POSITION TITLE : Provider Compliance Specialist FLSA STATUS : Non-Exempt PAY GRADE : N2 PAY RATE : $20.60 to $27.87 per hour DEPARTMENT : Operations

Position Summary

The Provider Compliance Specialist supports the Provider Support Manager and team to ensure compliance with Division of Early Learning (DEL) regulations for both the Voluntary Prekindergarten (VPK) and School Readiness (SR) programs. This position is responsible for ensuring adherence to VPK Improvement Plans, VPK FAST Star Assessments, CCR&R, school readiness health & safety, contracts, and monitoring requirements.

Key responsibilities include conducting Tier 1 monitoring for School Readiness contracting providers, maintaining comprehensive compliance records, and managing provider profiles and contracts. The role also involves providing technical assistance, tracking data, analyzing trends, and generating intermediate-level reports.

A strong understanding of state rules and regulations governing both the Voluntary Prekindergarten (VPK) and School Readiness (SR) programs is essential. This position serves as a critical liaison between DEL, ELCHC, and the childcare provider community, ensuring providers meet all program requirements.

Requirements

Essential Duties and Responsibilities

Monitor and track compliance of VPK Improvement Plans and assist with VPK FAST Star Assessments for VPK providers in collaboration with Provider Support Specialists, including issuing Provider Support Plans (PSP) and Corrective Action Plans (CAP).
Ensure timely completion of required documentation related to contracts, VPK FAST Star Assessments, and Improvement Plans.
Directing calls and emails regarding questions and issues related to VPK providers on probation and VPK FAST Star Assessments to the appropriate team members.
Responsible for year-long SR Tier 1 monitoring to ensure compliance with program requirements.
Enter detailed client information into state and local databases accurately and promptly.
Identify and report expired documents per region monthly to the assigned contract specialist, ensuring timely follow-up.
Prepare and submit required monthly reports, including the Gold Seal Report, insurance report, and Balance Scorecard.
Utilize Webauthor to document compliance activities, including follow-ups for Technical Assistance (TA), PSPs, and CAPs.
Manage the Health & Safety inbox and respond to related inquiries.
Draft probation, termination, and consideration letters for non-compliant providers, and compile appeal packets for providers contesting compliance decisions.
Provide support for Health & Safety Technical Assistance visits and related tasks as needed.
Perform other duties as necessary to maintain the organization's success, as determined by leadership.

SUPERVISORY RESPONSIBILITIES

None.

Qualifications

Associate degree from an accredited institution in early childhood education, social services, or a closely related field; a combination of professional experience and education may be considered in lieu of a degree. A bachelor's degree is preferred.

Minimum of 2 years of experience in executing early childcare provider contracts, Tier 1 monitoring, and CCR&R activities.

Familiarity with Voluntary Prekindergarten (VPK) Program requirements and School Readiness policies and procedures, including Florida Statutes and Florida Administrative Code.

Knowledge of School Readiness Health and Safety standards.

Proficiency in Best-in-Class Customer Service techniques and the ability to provide consultation and technical assistance in a friendly, professional manner.

Proven ability to connect with a diverse population effectively.

Advanced organizational, analytical, project management, interpersonal, verbal, and written communication skills.

Intermediate proficiency with Microsoft Office Products.

Ability to exemplify the organization's Core Values of Integrity, Equity, Accountability, Collaboration, Innovation, Transparency, Consistency, and Benevolence.

Successful completion of Level 2 background screening standards as set forth in s. 435.04, F.S.

Physical Activity / Work Conditions

Work Environment : This job operates in a childcare provider community and in a general office setting. This role routinely uses standard office equipment such as computers, phones, copiers / fax machines. While performing the duties of this job, the employee frequently interacts with staff, vendors, and the public in person and via telephone and email.

Physical Demands : While performing the duties of this job, the employee will be required to sit for prolonged periods, at a desk, utilizing a computer and reviewing online and paper documents. The employee will also be required to lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.

The statements in this Job Description are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Early Learning Coalition of Hillsborough County does not discriminate against employees or clients based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. The coalition will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implies or otherwise, other than an "at will" relationship.

Salary : $21 - $28

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